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What is DevOps?

What is DevOps? DevOps is a term for a cluster of concepts that has become a movement, “a cross-disciplinary practice dedicated to the study of building, evolving and operating, rapidly-changing resilient systems at scale.” (Jez Humble) The definition of DevOps is not agreed upon by everyone because of the complex processes attached to the term, however, the benefits to teams are universally agreed upon.

Script Writing: A Crash Course on User Journey Selectors

User Journeys are a powerful tool for ensuring key processes across your site are working correctly. They follow a scripted set of instructions to interact with your pages like a human visitor does – and to identify issues as they come up. We offer a “Managed Service” for looking after your User Journey scripts, or you might prefer to use our script builder to write your own.

Analyzing Elastic Workplace Search usage in a Kibana dashboard - part 2

For the 7.10 release of Elastic Workplace Search, we highlighted some of the new analytics logging capabilities and took you through a short walkthrough of some sample analysis scenarios. With the 7.11 release we introduced analytics fields, which open up new possibilities for exploring query and click data with helpful dashboards and visualizations.

SRE as Organizational Transformation: Lessons from Activist Organizers

In the software industry’s recent past, the biggest disruptive wave was Agile methodologies. While Site Reliability Engineering is still early in its adoption, those of us who experienced the disruptive transformation of Agile see the writing on the wall: SRE will impact everyone. Any kind of major transformation like this requires a change in culture, which is a catch-all term for changing people’s principles and behaviors.

Seven KPIs for AIOps

Leaders looking to measure the benefits of AIOps and build key performance indicators (KPIs) for both IT and business audiences should focus on key factors such as uptime, incident response, remediation time and predictive maintenance, so that potential outages affecting employees and customers can be prevented. Business KPIs connected to AIOps include employee productivity, customer satisfaction and web site metrics such as conversion rate or lead generation.

Challenges of growth engineering in a DevOps company

Growth engineering is a practice in which product, engineering, and design support a company’s growth efforts from within the product itself. Growth engineering has gained traction in consumer-facing companies. This practice has gained plenty of traction in the SaaS world over the last decade, to help support growth of self-serve users who often purchase services without the involvement of traditional sales teams.

Building a Superstar SOC with Automation and Standardization

When you have a team of security analysts that have a wide range of expertise, knowledge, and experience, it is natural to see the difference in the quality of work performed. One of the biggest challenges that security operation managers face when auditing the work performed is that some team members may execute different steps at different levels of rigor when investigating and remediating threats.