Operations | Monitoring | ITSM | DevOps | Cloud

The International Team Powering Almaden's Cutting-Edge Digital Experience (DEX) Solutions

In today’s dynamic and challenging technology landscape, having a robust Digital Experience (DEX) solution is essential. However, it’s the expertise behind it that truly makes the difference. At Almaden, our greatest strength lies not only in the code of our software, but in the world-class intellectual capital that guides our vision and operations.

How to Measure Digital Employee Experience (DEX)

Digital Employee Experience is quickly moving from an IT concern to a boardroom priority. According to Gartner, “By 2026, 50% of digital workplace leaders will have established a DEX strategy and tool, up from 30% in 2024.” However, enterprises can still lose up to 470,000 hours per year due to poor DEX highlighting the need for organizations to pay close attention to the experience of their employees. However, implementing a DEX tool alone isn’t enough.

Reality Bytes: Beyond the Shiny DEX Tool (w/ Monica Filak)

Tim, Tom, and Oriana sit down with Monica Filak, Director of Customer Success at Nexthink, to explore what it really takes to turn DEX from a tool into a transformative methodology. Monica shares how her team helps organizations move beyond technology to rethink their people, processes, and communication — bridging the long-standing divide between IT and the business. From creative internal branding to AI-driven efficiency gains, she explains how companies can evolve from “shiny tool” thinking to achieving measurable, human-centered value.

NextLevel DEX: What's Stalling Progress and How to Fix It

Ivanti’s 2025 DEX report reveals a surprising disconnect: While IT leaders strongly believe in DEX, its adoption and impact are plateauing across industries. Join us for a thought-provoking webinar with Ivanti’s Mariah Shotts, along with special guest and AI expert Rob May. We’ll unpack findings from our global survey of 3,300 IT professionals and office workers, revealing: Whether you’re just beginning your DEX journey or looking to optimize your existing program, this session will help you benchmark your progress, close critical gaps and chart a future-proof strategy.

How DEX and ITAM Transform IT from Reactive to Proactive

Monday: the CEO complains their laptop is slow. Tuesday: the billing software stops working. Thursday: the sales team misses a crucial meeting because Microsoft Teams crashes. This cycle of “fighting fires” is, for many IT departments, the “norm.” It’s a reactive state, where the team’s value is measured by the speed of its response to problems, not by its ability to prevent them. According to Leandro Silva, CEO of Almaden, there is a better path.
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ITAM and DEX: The New Era of IT Asset Management Is Shaping the Future of Business

IT asset management is no longer just about keeping inventory. In today's world, where digital is the new workplace, ITAM (IT Asset Management) has become a strategic pillar for companies seeking efficiency, security, and compliance. More than managing hardware and software, this new generation of ITAM is directly connected to the Digital Employee Experience (DEX), positioning IT as a true competitive advantage.

Reality Bytes: The DEX Equation (Productivity Savings + Nexthink's $3bn Milestone)

This week, Tim and Tom are joined by RB regular and DEX Hub editor Sean Malvey to unpack Nexthink’s first Workplace Productivity Report, “Cracking the DEX Equation.” Drawing on data from nine million endpoints, the report quantifies the real productivity impact of digital employee experience — revealing where enterprises lose nearly half a million hours a year to poor DEX, and how small score gains deliver measurable ROI.

Reality Bytes: Jon Leighton Returns! How Community Continues to Shape DEX

Head of Nexthink's Digital Community and User Groups Jon Leighton rejoins Reality Bytes with Tom, Sean, and Dina to explore how community remains the beating heart of Digital Employee Experience (DEX). Fresh from Experience London and heading into Experience Boston, Jon shares how Nexthink’s Ambassador Program, user groups, and learning initiatives empower practitioners to grow, collaborate, and lead change. From storytelling and communication to real-world impact and career development, this episode celebrates the people and connections driving DEX forward.

Innovator Preview: What's New in Ivanti Neurons 2025.4 | DEX, Ivanti User Workspace Manager

CTA Link: To view the schedule for upcoming meetings, Click here. The content outlines key platform capabilities, including non-persistent VDI support and automated policy assignments. It introduces rollback support in patch management and audit trails for data export. Application monitoring tracks insecure TLS versions, while bots enhance app distribution. PowerShell improves credential support and script generation. Neurons facilitate OS provisioning, and the dashboard tracks policy change requests. Entra ID supports user authentication with customizable global settings.

Discover if your devices are ready for Windows 11 with Almaden's AI power

With Collective IQ and Alma Predict, your IT team can instantly forecast whether existing devices will deliver a good user experience after migrating to Windows 11. What once required hours of manual analysis is now done automatically with AI — ensuring proactive decisions, compatibility, and continuous productivity. The future of IT management has already begun with Almaden. Talk to our specialists and request your personalized demo.