Prioritize DEX for AI success

Prioritize DEX for AI success

Jan 17, 2025

What’s the critical variable organizations overlook when it comes to #AI implementation? According to David Shepherd, SVP EMEA Sales at Ivanti, the missing link that often hurts the success of AI investments is digital employee experience (DEX)!

In this video, David shares the keys to a successful AI deployment and highlights the critical factors organizations overlook around employee experience and AI adoption. See how you can create a better culture and eliminate digital friction to ensure that your organization will maximize ROI from AI and other major digital transformation initiatives.

Throughout the conversation, Dave shares original research from the latest # Ivanti research report, Employee Experience: The Missing Ingredient in Digital Transformation: ivanti.com/digital-transformation.

Some important insights include:

Ensure that digital employee experience is at the top of the list when implementing #AI technology by considering how the tool will be used and where efficiencies can be gained to enhance employee productivity.
Strategic AI implementation requires proper training and education — when you assume employees will automatically know how to use a new AI tool it leads to challenges and unnecessary digital friction.
Digital employee experience solutions and DEX scores should be used to get a full view of how your employees interact with technology. Focus on understanding both how the tool will be used before its introduced you ensure a more successful implementation.

Prioritizing and measuring DEX ensures that employees are equipped to understand and utilize AI tools to their fullest potential, driving efficiency and success.

Get even more research on the value of DEX in digital transformation in Ivanti’s research report: ivanti.com/digital-transformation!
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