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DEX: How We Measure the Results of IT Actions

Sep 29, 2025 By Almaden AI In Almaden AI
Every IT initiative has a clear purpose: to boost productivity, reduce failures, accelerate processes, or simply make things work better for people. Yet, many companies still make the mistake of implementing changes and improvements without measuring the real impact they have on employees' daily lives. That's the difference between acting in the dark and acting intelligently. Without clear metrics, IT may be investing time and money in solutions that, in practice, bring little benefit - or even harm performance. This is exactly where DEX (Digital Employee Experience) comes in.
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Data-Driven IT Decisions: Discover AlmaAnalysis from Collective IQ

Sep 29, 2025 By Almaden - Proactive Insights for a Reactive World In Almaden AI
When is the right time to replace your hardware? That’s one of the most common questions IT leaders face. The hardware lifecycle is a major dilemma: replace too early, and you waste resources; wait too long, and you risk productivity, security, and even sustainability. That’s where AlmaAnalysis, the new feature of Almaden’s Collective IQ, comes in. With AI-powered smart analysis, your IT team can: Evaluate the real performance of every device. Predict bottlenecks before they impact users. Compare whether it’s smarter to upgrade components or invest in new equipment.
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AlmaAnalysis: The Enhanced CIQ DEX feature that transforms digital employee experience analysis

Sep 11, 2025 By Almaden AI In Almaden AI
In today’s landscape of digital transformation, companies are increasingly dependent on technologies that improve productivity and enhance the employee experience. However, measuring the real impact that each device, system, and configuration has on daily operations remains a significant challenge for many IT teams.
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Why you need a holistic, high impact DEX strategy

Sep 10, 2025 By Ivanti In Ivanti
Read the report: ivanti.com/experience Digital Employee Experience (DEX) has emerged as a critical business factor in driving productivity, employee satisfaction, and overall business success. In this video, Ivanti CPO, Karl Triebes discusses research from Ivanti’s 2025 DEX Report (ivanti.com/experience) on the transformation of DEX strategy, its significance in the modern workplace, and the strategies organizations can implement to create a seamless and effective DEX.
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Everything You Ever Wanted to Know About DEXOps (But Were Afraid to Ask)

Sep 2, 2025 By Nexthink In Nexthink
Reality Bytes is back! In this episode, Tim, Tom, Megan, and Sean dive deep into DEXOps—the practice of operationalizing Digital Employee Experience. Building on insights from the show's recent webinar series, the team explores how IT leaders can shift from reactive firefighting to a proactive, structured approach that drives measurable business value. They cover the key pillars of DEXOps—from people development and process rigor to technology selection, communication strategies, and leadership alignment. You’ll hear why DEXOps isn’t a side project or “hobby,” but a mission-critical discipline, as essential as security or uptime.
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almaden ai

Why Digital Employee Experience (DEX) Is the New Strategic Priority for IT

Aug 27, 2025 By Almaden AI In Almaden AI
We live in an era where digital employee experience (DEX) has become one of the most important strategic pillars for IT within organizations. IT asset inventory and system metrics are no longer enough. Today, successful companies understand that, in order to achieve efficiency, innovation, and productivity, they must truly grasp how employees feel when interacting with technology.
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nexthink

Pioneering DEX Agents and Benchmarks

Aug 19, 2025 By Samuele Gantner In Nexthink
At Nexthink, our focus is Digital Employee Experience (DEX), it’s all we do, and all we aim to be the very best at. Today, we have a unique opportunity to deliver the world’s most advanced DEX models and agents, fine-tuned and trained specifically on real DEX use cases from our thousands of users. This matters because, in our vision, most IT operations will eventually be fully automated by AI and technology.
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How Digital Employee Experience (DEX) Solves One of IT's Biggest Challenges

Jul 4, 2025 By Almaden AI In Almaden AI
The IT departments of companies have never been under so much pressure. With the rise of hybrid work, increasing technological complexity, and the need to maintain productivity and security, tech teams are overwhelmed, reactive, and often invisible in terms of their impact on the business. Amid all this, a new approach is gaining traction among IT leaders seeking efficiency, agility, and user satisfaction: DEX – Digital Employee Experience.
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nexthink

A Leader, Once Again - Thanks to You

May 30, 2025 By Pedro Bados In Nexthink
The demonstration of sustained excellence is ultimately more impressive and important than any individual breakthrough, though the former often go less celebrated. This week, however, Nexthink is extremely proud to celebrate that we’ve once again been named a Leader in the Gartner Magic Quadrant for Digital Employee Experience (DEX) Tools. It’s a distinction we don’t take for granted—and one we’re honored to have maintained.
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