Why do IT teams need to ensure digital employee experience is an intentional part of digital transformation? To Daren Goeson, SVP of Product Management at SUEM, Ivanti, undervaluing digital employee experience has huge repercussions for IT leaders’ strategic tech-driven initiatives and tech-driven efficiency programs.

In this video, Daren discusses why IT needs to be intentional about measuring the #digital employee experience or #DEX. When DEX is not focusing on efficiency and operational costs over end-user experience can lead to lower technology adoption, increased digital friction and security risks. It’s time to flip the switch and put digital experience at the forefront!

Referencing Ivanti’s #DEX research, Daren provides insights and best for organizations looking to optimize their digital transformation efforts. This video cites the #Ivanti report, Employee Experience: The Missing Ingredient in Digital Transformation: ivanti.com/digital-transformation

In this expert interview Daren offers some critical insights such as:

Undervaluing the Digital Employee Experience (DEX) leads to digital friction and hinders employee adoption rates of new technology.
CIOs that plan to consolidate vendors for efficiency can’t overlook the impact these changes have on employee workflows.
Implementing security measures that have poor digital experiences can prompt employees to circumvent security protocols, which can compromise workplace security.
Recognizing the significance of DEX in #digitaltransformation initiatives is essential for the effective implementation of technology and the realization of ROI.

Get even more research on the value of DEX in digital transformation in Ivanti’s research report: ivanti.com/digital-transformation!
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