Operations | Monitoring | ITSM | DevOps | Cloud

See what reliability means to Ganesh Seetharaman, Managing Director at Deloitte, and why it's more than high uptime. Full transcript:  Reliability to me is not about achieving mythical perfection. It's about embracing complexity, recovering quickly from failures or incidents, and building trust through transparency and adaptability.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community. In this presentation, Pierre-André Noël will show that, if you squint hard enough, autoregressive language models are a special case of diffusion models. We make this idea more concrete by introducing hyperschedules, allowing different token positions to get different noise levels.

Most monitoring strategies focus only on what happens inside their applications... but that’s not what your users experience. From your backend to the cloud, through third-party APIs, DNS, CDNs, ISPs, and finally to the user’s device, every link in the chain matters. Without that visibility, you're flying blind when something breaks in your Internet Stack. Catchpoint’s 3,000+ intelligent agents across 100+ countries deliver true end-to-end visibility, capturing every hop, every variable, and every moment of user impact.

We’re excited to talk about all the innovative updates in the 25.7 release for Cove Data Protection!