Your applications are only as powerful as they are iterable. To keep up with their rapidly changing production environments, your teams need reliable CI/CD systems that implement best practices—including build and test automation, flaky test management, and deployment management. By optimizing their CI/CD pipelines, your teams can build their apps more efficiently, deploy them more safely, and catch bugs and security vulnerabilities before they make it to production.

Does your business have a help desk in place? Are you tracking its performance? Knowing which metrics and KPIs to measure can differentiate success and failure. This article will explore the essential helpdesk metrics and KPIs and how they can help you optimize customer service. The help desk is responsible for providing support to employees and customers who need assistance with technical issues.

Microsoft’s Azure Synapse is a cloud-based analytics service that transforms how organizations analyze and visualize large datasets in real-time for better decision-making. To maximize its benefits, effective cost management is crucial, emphasizing the importance of “Azure Synapse cost optimization.” This analytics powerhouse accelerates insight across data warehouses and big data systems by integrating SQL and Spark technologies, along with tools like Data Explorer and Pipelines.

Open source is the foundation of everything we do here at Grafana Labs, and that was on full display this year as we celebrated the 10th anniversary of Grafana and continued to improve and expand our lineup of OSS projects. But 2023 was also a banner year for Grafana Cloud, as more organizations than ever turned to the fully managed stack to carry out their observability strategies more easily and quickly.

With constantly decreasing user attention spans, ensuring a seamless user experience has become a priority for all digital businesses. Users who encounter minimal application disruptions and responsive interactions will likely stay engaged and loyal to your product. And that’s exactly what RUM or Real User Monitoring tools such as Coralogix’s RUM solution offer.

An unobstructed flow of data is paramount when it comes to achieving a smooth and fast network experience for users. As a network administrator, it is essential to ensure a fair distribution of bandwidth for resource-intensive applications, maintain an uninterrupted flow of network speed, and guarantee a secure network that’s free from internal and external threats. It is also important to keep an eye on latency, packet loss, and jitter and comply with service level agreements (SLAs).

As we step into 2024 and look toward the future, it’s evident that the world faces a multitude of challenges. From global risks to technological advancements, these changes will shape our lives in profound ways. This blog post delves into Apica‘s predictions for 2024 and beyond, exploring the impacts and adaptations required in various sectors.

When managing cloud workloads, FinOps best practices offer the best way of starting the process adoption. FinOps, short for Financial Operations, is a fusion of financial discipline and operational efficiency: as companies increasingly rely on public cloud services, adopting Azure FinOps becomes imperative for maintaining financial transparency and control and optimizing resource utilization while fostering cross-functional collaboration.

“Hasn’t everyone already migrated to the cloud?” is a question you might be considering now. For many businesses – sure, they’ve migrated workloads and operations to the major cloud providers like Amazon Web Service, Google Cloud Platform, and Microsoft Azure. Still, many businesses have just now worked through their due diligence and scalability concerns. While many businesses are “fully cloud,” there are just as many yet to migrate.