Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

LogicMonitor Is FedRAMP Moderate Authorized: How We Support Federal IT

Federal agencies need observability that doesn’t create new compliance problems. Today, that’s possible. LogicMonitor Envision is now FedRAMP Moderate Authorized with a formal Authorization to Operate (ATO). That means unified, AI-powered visibility across your hybrid infrastructure—on-prem, AWS GovCloud, Azure Government, and edge—without starting your security review from scratch.

OTel Updates: Consistent Probability Sampling Fixes Fragmented Traces

You're sampling 1% of traces in production. A payment request fails at 3 AM. Logs show an error in order-service, but the full picture isn't there because different services made different sampling decisions. order-service kept the trace; payment-service didn't. So you end up checking logs and timestamps across a few services to piece things together. This happens because the usual probability sampling approach makes a separate choice at each service boundary.

Artificial Intelligence as a Service AIaaS (AIaaS): What is Cloud AI & How Does it Work?

Today, organizations looking to build AI products and services using large language models (LLMs), agentic AI, and generative AI often start by investing in artificial intelligence as a service (AIaaS), also known as cloud AI. AIaaS provides a scalable, flexible, and cost-effective way for businesses of all sizes to access advanced AI technologies without the need for extensive in-house expertise or infrastructure.

Why Email Servers Get Blacklisted?

An email server gets blacklisted when it's identified as a potential source of spam, malware, or suspicious activity. Blacklists use automated systems and user reports to flag servers that violate mailing or security standards. Once listed, legitimate messages may bounce, land in spam folders, or never reach recipients at all. Understanding why this happens is essential to prevent future listings and protect the sender's reputation.

Redefining NetOps: Agent Systems and Practical AI from the ONUG AI in Networking Summit

AI in networking isn’t theoretical anymore. It’s here, reshaping how we operate. At the ONUG AI Networking Summit, we saw firsthand how agent systems are moving from hype to hands-on reality, from secure automation to data-driven root cause analysis. The future of NetOps isn’t dashboards and tickets — it’s intelligent agents, observability, and measurable business outcomes.

Monitor the Performance of Your Ecto for Elixir App with AppSignal

In part one of this series, we learned how to implement batch updates and advanced inserts in Ecto to dramatically improve database performance. But implementing these optimizations is only the first step. Ensuring they continue to work effectively in production requires professional monitoring and observability. This guide will show you how to use AppSignal for Elixir to monitor your Ecto application's performance when dealing with batch data operations.

Reality Bytes: The DEX Equation (Productivity Savings + Nexthink's $3bn Milestone)

This week, Tim and Tom are joined by RB regular and DEX Hub editor Sean Malvey to unpack Nexthink’s first Workplace Productivity Report, “Cracking the DEX Equation.” Drawing on data from nine million endpoints, the report quantifies the real productivity impact of digital employee experience — revealing where enterprises lose nearly half a million hours a year to poor DEX, and how small score gains deliver measurable ROI.

Why Brand Monitoring is Essential in the Age of Programmatic AI

Recently, crowdfunding giant GoFundMe made headlines after (among other things) automatically generating some 1.4 million donation pages for U.S. 501(c)(3) nonprofit organisations. These pages were created without prior consent, using publicly available IRS data and partner-feeds. According to reports, many nonprofits discovered these pages only when alerted by a donor or curious patron; they had no advance knowledge and had to manually un-publish or “claim” the page.