The SCOM connector helps you to manage SCOM alerts by using a bi-directional connection between Microsoft Teams and SCOM. When a new SCOM alert is generated it will appear in a Microsoft Teams Channel, the members of the Microsoft Teams Channel can collaborate on resolving an alert by using all the collaborative tools available in Microsoft Teams. Because the alerts forwarded to Microsoft Teams are context sensitive, it is easy to have conversations and meetings in an alert thread. The forwarded alert in Microsoft Teams also contains a wealth of information like you would see in your Operations Manager Console. The great part is that you do not need to open SCOM to view performance data or update the status of an alert, this can be seamlessly done in the SCOM Connector. Want to give it a test run? Use the free version and experience what it is like to truly collaborate on solving issues in your IT environment.

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Optimizing the digital experience monitoring (DEM) strategy should be a priority for businesses. According to Forrester, the five principles to optimize end-user experience management are 1. Holistic 2. Workflow-centric 3. Feedback-driven 4. Automated and 5. Quantified. Exoprise offers businesses a 360 degree DEM solution for cloud, network, and workspace digital transformation. The better together monitoring strategy combines real user and synthetic monitoring to deliver actionable insights to IT for SaaS applications whether consumed from home or office. With complete coverage for ALL of Office 365 cloud productivity applications and crowd-sourced benchmarks, Exoprise leads the way to ensure high productivity for the remote workforce.

Exoprise CloudReady effectively benchmarks SaaS application and network capacity performance through the power of crowd intelligence. This unique approach covers a variety of useful metrics for IT administrators such as Network RTT, Audio Jitter, SharePoint Health, Server Latency, Login Times, etc. Combining application monitoring and end-to-end network diagnostics with the power of crowd-sourced data analytics provides complete visibility into business-critical cloud services as well as insights into the health of the Internet. Reduce MTTR and accelerate troubleshooting during outages by instantly finding bottlenecks in the service delivery chain.

Businesses need best practices and implementation strategies to improve the end-user experience for their employees. By combining synthetics and real user monitoring, IT can deliver a seamless Microsoft 365 and SaaS application experience. As work anywhere becomes a dominant reality, employee productivity and technology empowerment will be critical goals to measure. Ultimately, business leaders will need to determine key processes and workflows that need effective monitoring. Dedicating specific staff resources to digital workplace experience will impact end-user productivity.