Operations | Monitoring | ITSM | DevOps | Cloud

The Bot Revolution: How Gilbert+Tobin Improved Employee Experience through Service Desk Automation

In this in-depth interview with Steve Thornton, Head of Service Delivery at Gilbert+Tobin Steve reveals how the Service Desk cut the time to resolve issues, increased employee satisfaction and adopted a shift-left approach with improved career opportunities within the service desk – all with the aid of automation bots via Ivanti Neurons. Listen to how Gilbert+Tobin.

Optimize Your Android Deployments with Ivanti

Whether your organization’s mobile ecosystem consists of bring-your-own devices (BYODs) or corporate-owned devices, the Android operating system is likely part of the mix and has implications on IT and security. Explore some of the latest productivity-boosting tools to help admins automate routine tasks and provide secure, available and accessible mobility for end users of Android.

Windows 11 End of Life Overview #shorts

Key Takeaways November 2025 marks the first month of the Windows 10 Extended Security Updates program. If you are planning to run Windows 10 for an extended period, ensure you have upgraded to Windows 10 version 22H2. The Windows OS update is the highest priority this month as it resolves a known exploited CVE (CVE-2025-62215). Third-party updates from Adobe and Mozilla have already been released and an update for Google Chrome is expected soon, which means Edge will also need an update. November Patch Tuesday is the first Patch Tuesday after the EoL of Windows 10.

Introducing the Splunk Technology Add on for Ollama Illuminating Shadow AI Deployments

Without strong visibility and governance, local LLMs risk replicating the fragmented, unsupervised sprawl once seen in shadow IT, complicating security postures and making it difficult for organizations to ensure proper oversight and compliance as these powerful AI tools become embedded in daily workflows. To address this challenge, The Splunk Threat Research Team has released the Splunk Technology Add-on for Ollama that provides comprehensive monitoring and observability capabilities specifically designed for local LLM deployments.

Set Up a Read Replica for High Availability

Learn how to create a read replica for your Aiven for PostgreSQL instance using the Aiven Console. In this demo, we’ll show you step by step how to: 1) Ensure you’re on a Startup plan or higher 2) Select your service and name your replica 3) Choose the cloud provider, region, and plan 4) Create the read replica Once built, your replica can even be promoted to a primary instance, making it perfect for disaster recovery or scaling your workload.