Operations | Monitoring | ITSM | DevOps | Cloud

Strategies for Lowering Observability Costs

Learn how to cut IT observability costs with OpenTelemetry. We'll cover ways to streamline data collection, reduce hidden expenses, and optimize data management. Discover practical tips for handling telemetry data efficiently, avoiding vendor lock-in, and improving system performance. Watch this video for actionable insights and real-world examples of using OpenTelemetry to manage costs effectively.

Introducing Statusy - An Open Source Status Page Aggregator

A quick walkthrough of Statusy—an open-source status page aggregator that centralizes service monitoring for your team. Created by Yash Jain at Squadcast, Statusy simplifies tracking with a unified dashboard and flexible notifications. Set up in minutes and keep your team informed! Statusy is fully open source.

Dashboards vs. Reports: Get the Most Out of Your ITSM Reporting Tools

Reporting is an essential part of an ITSM tool. It helps to have clear information about the performance of the service desk and the support team and thus make better decisions. Help desk reporting capabilities often take the form of dashboards and reports, but what's exactly the difference between them? Can they be used interchangeably? In a nutshell: See which service desk metrics adjust better to each ITSM reporting tool, and start measuring your help desk performance today!

Analytics Plus webinar: 4 ways you're draining IT resources

Is your service desk bogged down by avoidable performance issues? Most IT teams experience hidden inefficiencies that diminish the impact of improvement strategies, and a service desk is no exception. Often overlooked, as they don't immediately impact outcomes, these misdirected efforts often impact service desk operations, drain resources, and dampen user productivity. By assessing and refining its operations, organizations can tackle significant challenges to transform IT procedures and policies.

Trends in AI: RAFT and the Worlds First Network Language Model

In this video Product Marketing Evangelist John Capobianco explores retrieval augmented fine tuning and the world's first network language model (NML) fine-tuned by Selector AI! We will cover the evolution of operations as well as various inflection points in technology including artificial intelligence. Then we will deep dive into how, and why, techniques likes RAG and Fine Tuning augment human operations dealing with data at scale and complexity never seen before.

Rancher Live: The nuts and bolts of platform engineering

Is platform engineering just another fancy word for DevOps? If you've ever wondered this, you're not alone! In this Rancher Live episode, Divya Mohan will host Colin Griffin, co-chair of the CNCF Platforms Working Group, to deconstruct the newest buzzword in town. Together, they will also be delving into some of the artefacts from the Working Group - namely, the Platform Engineering Maturity Model and the Platforms Whitepaper - to understand how to measure the value of the practice effectively.