Cox Automotive aims to transform the way the world buys, sells, and owns cars by providing insights and products to bridge the gap between consumers, manufacturers, dealers, and lenders at every stage of the automotive experience.
In this episode, Head Geeks™ Patrick Hubbard and Leon Adato dig deep—through the copious pile of topic live chat suggestions, SWUG™ requests, support questions, and popular engineer how-to sessions—to create a session that is truly a command performance.
Consolidate IT alerts onto one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability.