Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

Today, we are bringing enhancements to on-call overrides. For many remote teams using Spike, we are addressing the need to manage overrides across multiple time zones. This new design makes it easy to see override times in the local time of the person taking over. It adds clarity and helps you be mindful about on-call times. We also focus on clearly showing who is taking over on-call duties, enhancing overall management and coordination.

Revolutionizing IT Service Management with AI: Ivanti Neurons for ITSM Welcome to a new era of IT service management, transformed by AI. AI streamlines incident processes, minimizes manual effort, and enhances response times by automatically classifying incidents. It also automates troubleshooting, fostering a self-healing environment. An AI-powered system delivers superior employee experiences, while generative AI capabilities summarize incidents and create knowledge articles. This enhanced support benefits both end users and service desk agents.

Selecting the right observability solution is essential for maintaining the performance and reliability of your IT infrastructure. With countless options available, making an informed decision can be challenging. This webinar will provide you with a comprehensive guide to navigating this complex process. We'll explore the critical factors to consider, such as scalability, ease of use, integration capabilities, and cost-effectiveness. You'll gain insights into best practices for evaluating and implementing monitoring tools that align with your business goals and technical requirements.

Chat with the PagerDuty Runbook Automation product management team. Join us to learn more about what's new in the new release - v5.4 - and what's coming for automation!

In this episode of "FinOps on Azure," Richard Fennell, CTO at Black Marble and FinOps certified practitioner Michael Stephenson MVP, discusses the relationship between DevOps, FinOps, and Azure Cost Management. The podcast discusses how integrating FinOps into DevOps practices enhances cost management and optimization. Richard emphasizes the challenges of implementation, the importance of senior management support, and the early involvement of FinOps in development cycles to improve decision-making and identify cost-saving opportunities.

Dive into efficient development with Git Integration for Jira! Join our Workshop this Thursday, 6/27 to explore how Jira issue keys, smart commits, and automation rules can enhance your development workflow.

Iin the world of Kubernetes and increasingly ephemeral environments. APMs, despite their benefits, simply were not designed with today’s microservices and complex cloud architectures in mind. This is why so many APM users are looking for a new observability-driven approach.

Explore the innovative features of Logz.io’s Open 360 observability platform. Discover how AI-driven insights can transform your observability and apm process, improve efficiency, and enhance decision-making. Learn from our experts as they demonstrate Logz.io Open 360 capabilities, including real-time monitoring, anomaly detection, and more. See how to unlock the full potential of your data with cutting-edge AI technology.

Monitoring a Kubernetes environment brings a number of complex challenges. Learn how you can overcome these challenges while also closely managing costs to help you efficiently and effectively scale your Kubernetes environment.