Operations | Monitoring | ITSM | DevOps | Cloud

Expand your ITSM: Key learnings for building connected enterprise workflows

After several years of increasing tech stack complexity, the pendulum is finally swinging back towards simplifying the IT landscape - and the best place to start is with the low-hanging fruit. A natural consideration for IT teams is extending ITSM to support the broader organization. But consolidating tools and connecting enterprise workflows doesn't come without its challenges.

How to Manage an IT Asset Inventory? Outlining an ITAM Strategy

Your IT inventory is not a once-and-done thing. Assembling it is only the first part. But once you have all your organization's asset information centralized, what's next? It's all about adding details, monitoring the assets' behavior, and using the information InvGate Insight provides you with in your favor. With an IT asset inventory in place, you can do things like: Linking assets to users so you know who owns them. Tracking your investments. Automating notifications and alerts. Mapping your assets' relationships.

AIOps and DEX: The Future of IT Operations - Infraon

AIOps stands for Artificial Intelligence for IT Operations. It is a new approach to IT operations that uses AI and machine learning to automate tasks, identify and resolve issues, and improve system performance. DEX stands for Digital Employee Experience. It is the way that employees interact with their IT systems and tools. DEX is crucial because it can impact employee productivity, satisfaction, and engagement. If you're looking for ways to improve your IT operations, AIOps and DEX are two of the most promising technologies on the market.