Operations | Monitoring | ITSM | DevOps | Cloud

Boost customer satisfaction by tracking first call resolution (FCR) rates in your help desk using Analytics Plus reports.

Datadog recently hosted the NYC Kafka Meetup. Presenters included Jamie Alquiza (Datadog), Stephen Dotz (NY Times) and Michael Kaminski (NY Times). Jamie shared how Datadog conducts capacity planning for Kafka, and the NY Times team shared how their publishing pipeline works.

In order to avoid potential and detrimental revenue loss caused by delayed alerts, Browsi has integrated Anodot’s autonomous analytics solution to make anomaly monitoring faster and more resource-efficient.

Request Life Cycle(RLC) lets you design the complete life cycle of a ticket visually using a simple, drag and drop canvas. Break down the life cycle of a request into various statuses and transitions, i.e., conditional actions required to move from one status to another.

BigPanda allows you to resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics. Here's a quick overview of Operations and Analytics consoles.

Carmine Rimi of Canonical and Tony Paikeday, NVIDIA, discuss the need for flexibility, performance, and ease of use in AI development solutions. They continue to address how NVIDIA's DGX platforms and Ubuntu emphasize accessibility for these data scientists and engineers, allowing them to get up and running quickly with familiar technology.

SolarWinds has many customers who require a monitoring solution that's robust, reliable, and safe, but probably none as much as the many areas of the U.S. Federal Government who use our tools. That said, we know that security is EVERYONE'S concern these days, and the Systems Engineers who work with our Federal customers have a lot to teach organizations of all shapes, sizes, industries, and even nationalities.