Request Life Cycle(RLC) lets you design the complete life cycle of a ticket visually using a simple, drag and drop canvas. Break down the life cycle of a request into various statuses and transitions, i.e., conditional actions required to move from one status to another.

In this webinar, you will learn:

• What RLC is and why you need it
• How to configure RLC
• Benefits of using RLC
• How to get started with RLC in your organization