Operations | Monitoring | ITSM | DevOps | Cloud

Solving the ITOM Integrations Problem

There’s no getting around the prevalence of heterogeneous tools in IT operations and DevOps. Teams have built up ecosystems of tools over time for different infrastructure, workflows and applications – and while some of them are outdated or duplicitous – plenty still serve a useful purpose in the enterprise. Yet unfortunately tool sprawl adds to the complexity of monitoring a hybrid or multi-cloud environment.

Distributed tracing analysis backend that fits your needs

I am spending a considerable amount of time recently on distributed tracing topics. In my previous blog, I discussed different pros and cons of various approaches to collecting distributed tracing data. Right now I would like to draw your attention to the analysis back-end: what does it take to be good at analyzing transaction traces?

Nexthink's CPO, Samuele Gantner Interviewed by Digitalisation World

Nexthink’s Chief Product Officer, Samuele Gantner, spoke recently with Digitalisation World, a popular tech news company to discuss the next generation of our Experience Platform. IT departments around the world are under considerable stress nowadays but there are several fast and practical solutions available in the Nexthink platform that our customers are using to help support their remote workers and flexible work environments.

7 Tools to Automate SMEs Business Process

SMEs struggle with keeping business processes running smoothly, from managing workflows to keeping records on sales and customer interactions. However, small businesses can make their life in business smarter and easier by integrating automation tools. Business automation is fast transforming how brands carry out their operations. In essence, the size of business does not matter when it comes to automation.

IT Infrastructure Monitoring: gain full monitoring coverage and unlimited observability

Monitoring the state of DevOps, multi-cloud, microservices and data centre environments is no easy task. You can’t manage what you can’t see. Gaps in your monitoring capability leave your enterprise vulnerable to catastrophic, customer impacting infrastructure blind-spots.

ServiceNow named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools

I’m excited that ServiceNow has been named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools. We were recognized for our Software Asset Management (SAM) solution, which we believe helps reduce software costs and mitigate license compliance risk with actionable IT insights. We think It’s a great example of how ServiceNow makes work, work better for people. ServiceNow innovates by listening to our customers.

ServiceNow named a leader in the Forrester Wave for Value Stream Management Solutions

As an executive your focus is always on delivering the most value from every investment. Value for your customers, and of course value for yourself. Yet there are so many places in the value delivery process where things can – and do – go wrong. The term “value stream” describes the end- to-end process of developing and delivering software to your clients.

Community Highlight: How InfluxDB Enables IoT Monitoring of Gas Station Tanks

I recently spoke with Alex Skrivseth, the Operations Manager at The Shed App, and discovered how he’s using InfluxDB to monitor the current levels of gas and diesel at various gas stations. Simply by extracting IoT sensor data, he has been able to provide valuable previously inaccessible data to fuel truck drivers.

Introducing the Datadog mobile app

When you’re on call and get paged at an inconvenient time, you need to be able to quickly determine the seriousness of the issue and act decisively to reduce system downtime. But pager notifications often don’t give you the information you need to investigate an issue from your mobile device, meaning that access to a laptop at all times is a must.

Stream logs to Datadog with Amazon Kinesis Data Firehose

Amazon Kinesis Data Firehose is a service for ingesting, processing, and loading data from large, distributed sources such as clickstreams into multiple consumers for storage and real-time analytics. AWS recently launched a new Kinesis feature that allows users to ingest AWS service logs from CloudWatch and stream them directly to a third-party service for further analysis.