Operations | Monitoring | ITSM | DevOps | Cloud

Set up Availability Monitoring from the End Users Perspective

A recurring theme of modern monitoring tools is that they focus on the user, not the systems. To put it another way, while monitoring your infrastructure is essential, it matters more when your customers can’t interact with your application. That would mean lost sales, lost time, unhappy people – and unfortunately for us, unhappy people like to share how grumpy they are. It’s bad for business! But that’s why we’ve made Availability Monitoring in SquaredUp.

Streamline your procurement process with Purchase Order Management

In an organization, purchases in IT happen in huge numbers. It is one of the key responsibilities of the IT team to keep track and manage these purchases to optimize spending. But manually tracking these purchases and updating stock using spreadsheets is tedious. It causes blocks in the purchase order process and can lead to discrepancies and human errors. The problem is the lack of an efficient tool to manage purchases.

Keeping CERN scientists around the world securely connected with Mattermost

CERN, the European Organization for Nuclear Research, studies the fundamental structure of the universe by examining the behavior of subatomic particles using highly complex scientific instruments, including the world’s largest and most powerful particle accelerator. In 2015, the research institute deployed Mattermost across the organization to consolidate messaging platforms while providing its community of researchers, scientists, and technologists with a self-hosted, secure messaging space.

A Developer's Perspective on Distributed SaaS Database Monitoring

While application performance monitoring can provide us with metrics on software use and delays, SolarWinds® Database Performance Monitor (DPM) was built to tell us stories as to why user behavior is the way it is in the database. Database performance monitoring for developers in the distributed cloud industry is an important practice for maintaining the best environment for your users.

AWS Outage Ahead of Black Friday

Catchpoint detected an AWS outage earlier today, 25th November 2020. Enterprises that had their applications or services running on AWS US East 1 were impacted. Even some of the AWS products were impacted by the outage. We noticed Amazon services such as Athena slowing down at 5AM PST followed by intermittent HTTP 500 errors that started around 5:15AM PST. However, by 5:30AM PST, the fallout from the outage was evident.

Improving search relevance with data-driven query optimization

When building a full-text search experience such as an FAQ search or Wiki search, there are a number of ways to tackle the challenge using the Elasticsearch Query DSL. For full-text search there’s a relatively long list of possible query types to use, ranging from the simplest match query up to the powerful intervals query.

AWS Well-Architected Framework in Serverless: Reliability Pillar

This is part three of the “Well-Architected in Serverless” series where we decipher the AWS Well-Architected Framework (WAF) pillars and translate them into real-life actions. In this article, we will focus on the AWS WAF Reliability (REL) pillar. Read Part 1 and Part 2. We have a Well Architected webinar coming up!

IT security under attack blog series: Instant domain persistence by registering a rogue domain controller

In this blog in the IT security under attack series, we will learn about an advanced Active Directory (AD) domain controller (DC) attack to obtain persistence in AD environments. Dubbed DCShadow, this is a late-stage kill chain attack that allows a threat actor with admin (domain or enterprise admin) credentials to leverage the replication mechanism in AD to register a rogue domain controller in order to inject backdoor changes to an AD domain.

The Building Company: "Building" the future with OpManager

The Building Company serves the full spectrum of the construction industry including the residential, commercial, and industrial markets. The retail activities of the company are provided through 124 outlets throughout Southern Africa. Operations are located in major centers in South Africa, Namibia, Botswana, and Swaziland, and are managed as either corporate, joint venture, or franchise stores.