Today’s enterprises are struggling to cope with the complexities of their environments, technologies, and applications. On top of these challenges, they face faster release rates, and the need to always deliver the highest level of performance and availability to end-users, at the lowest possible cost.
As the Regional VP of Customer Success for the West and Central Region at BigPanda, Chris LaPierre gets a unique opportunity to see first-hand how BigPanda customers use their AIOps platform. Charged with ensuring every BigPanda customer derives high value and return on investment from the solution, BigPanda’s customer success teams make certain customers leverage the AIOps platform to increase their bottom line.
By now it’s no secret that system outages and website downtime are more widespread and frequent than ever. In fact, the frequency of outages jumped 9% in just the first week of 2022. This can be attributed to a rapid increase in traffic and reliance on tech infrastructures – resulting in connectivity, server, and other technical issues that are alternately unforeseen and unavoidable.
The same concept holds true for AIOps, which needs a steady diet of data to feed the analytics that drive key functions like diagnostics and automation that can turn your IT operations team into AIOps champions.
Over the years, I found that building out monitoring scripts and using them properly has proven to be a challenge. When I look back at my internal IT days using platforms like Whatsupgold, PRTG, or N-central, the question always remained the same: how can I monitor efficiently and get alerts that matter? In this blog post, I thought I’d tackle something that is a challenge for a lot of people: monitoring Hypervisors.
We’ve already outlined why API performance matters and what aspects of APIs to test, but what is the difference between API testing and monitoring? As with most things, context matters. The use cases for testing and monitoring are different because the objectives are different. The ultimate goal is to verify that your APIs are functioning properly, but staging environments vary significantly from production environments.
If you’re involved in IT, you’ve likely come across the word “Kubernetes.” It’s a Greek word that means “boat.” It’s one of the most exciting developments in cloud-native hosting in years. Kubernetes has unlocked a new universe of reliability, scalability, and observability, changing how organizations behave and redefining what’s possible. But what exactly is it?
When it comes to IT, you can’t do anything with an asset you can’t see. When it comes to your networking, monitoring offers the eyeballs to know what is going on. But IT and network pros don’t spend all day staring at a dashboard waiting for something to happen. Like your local police department, they rely on notifications of trouble. Instead of 911 calls, IT depends on network alerts.
