While your approach to network operations (NetOps) is critical to business performance, the challenges of managing the needs of a modern network can keep Infrastructure & Operations (I&O) teams from helping their organization reach its full potential. Here’s what you need to know about NetOps to meet those challenges head on.
Several challenges impact customers and operations of utilities and energy companies, including aging infrastructure, cybersecurity threats, inclement weather, operational failures and transmission interruptions. These challenges can cause prolonged service disruptions, potentially leading to customer attrition and irreversible damage to businesses. Responding quickly and efficiently to incidents is critical to minimize damages or contain potentially dangerous scenarios.
The current tech winter has a number of glaring stories — cyclical as they may be, there’s one truth that’s been gleaned over more than the rest; the money spent on internal software tools to support tech infrastructure is bloated. And there’s nothing cyclical about this infrastructure spending.