Operations | Monitoring | ITSM | DevOps | Cloud

Quarterly business reviews (QBRs) are one of the best tools you can use when it comes to being transparent and keeping your clients updated on all the work you’re taking care of for them. Otherwise known as technical business reviews, or semi-annual business reviews, QBRs serve as an excellent opportunity to touch base with clients, highlight the value of the services you provide, and create a strategic agenda moving forward.

In the managed services industry, there’s no shortage of support. Whether online or in person, there are countless ways to connect with other MSPs, share stories, and provide tips and tricks to help you build your business—and overcome MSP struggles and biggest challenges. And while MSPs are willing to share industry trends they’re taking advantage of, they’re not always willing to talk about the ones they’re losing sleep over.

Share: VictoriaMetrics is a monitoring solution. It was designed to collect and process telemetry from many systems, provide a retrospective view, and forecast metrics for capacity planning. But what about monitoring VictoriaMetrics itself? There is one of the software development approaches called Observability Driven Development (ODD). In a nutshell, it means that developers should always keep in mind that software needs to be transparent to the person who uses it. Does your software make backups?

We recently announced a FREE ready-to-go standalone SaaS logon simulator tool for Microsoft AVD, available here. This joins our fully featured logon simulator available for use on-premises, as SaaS or in the cloud within our synthetic monitoring suite. A logon simulator, whilst a useful tool, should be used in conjunction with other synthetic and real user monitoring tools for a truly proactive IT strategy designed to prevent real users encountering issues and raising support tickets.

Lots of people believe that inventory management can be done easily. Inventory management is not a simple task especially when you have multiple work locations. There are several issues that can occur in inventory management which can be harmful to business. One of the major inventory management issues is stock-out. However, lots of people use stock-out in the place of inventory shortage & vice versa. But both are different terms. What is the difference between them?

Organizations today—and the people who run them—face unprecedented challenges. Executives are under pressure to make faster, smarter decisions and drive innovation while struggling to maintain day-to-day operations. Leaders are betting on platforms they trust to help them thrive in uncertain times. The Now Platform® Tokyo release is designed to tackle complex, interconnected problems and deliver value across the enterprise. It helps boost efficiency and business resilience.

We’re excited to announce our next major release for Icinga Director, version 1.10! The new release comes with plenty of fixes, but also with some nice new features. Check out the full changelog for all details.