Operations | Monitoring | ITSM | DevOps | Cloud

At a recent training session, Jeli spent a great deal of time covering incident retrospectives and what makes an incident worthy of studying. My colleague Ben Hartshorne asked a fascinating question, which I’ll paraphrase here: That caught me by surprise. We had a great discussion, and it made me consider approaches I hadn’t before.

It’s cloud earnings week this week for AWS, GCP, and Azure, and I have already heard the pundits warming up the hot takes. Some are even asking if this could be the end of the cloud. My advice to you: Don’t be that person unless you enjoy being horribly wrong. No, I'm not saying that when AWS, Azure, and GCP report their growth that it's going to be anything different than what we expect.

Grafana is a popular open-source tool for visualizing and analyzing data from various sources. It provides a platform for creating interactive, customizable dashboards that display real-time data in various formats, including graphs, tables, and alerts. When powered by Mezmo's Telemetry Pipeline, Grafana can access a wide range of data sources and provide a unified view of the performance and behavior of complex systems.

Elasticsearch has made a name for itself as a powerful, scalable, and easy-to-use search and analytics engine, enabling organizations to derive valuable insights from their data in real-time. However, to truly unlock the potential of Elasticsearch, it is essential that the right data in the right format is provisioned to Elasticsearch. This is where integrating a telemetry pipeline can add value to Elasticsearch.

One of my favorite movies of all time is WarGames, which depicted a teenage hacker accidentally breaking into NORAD and starting a nuclear war simulation that almost turned into a real catastrophe. The movie featured state-of-the-art dashboards (at least for 1983) showing simulated missile launches by different countries. Now you can create Sumo Logic dashboards like the ones shown in this movie using our new Connection Map panel.

Avoiding vendor lock-in is a ‘must’ when it comes to working with new services. Those in ITOps, DevOps, or as an SRE also don’t want to be tied to specific vendors when it comes to their telemetry data. And that’s why OpenTelemetry’s popularity has surged lately. OpenTelemetry prevents you from being locked into specific vendors for the agents that collect your data.

In our eagerness to bring you all the definitions of the world of technology we hired a sherpa, with calves made of steel, who travels the confines of the Himalayas collecting the most exclusive and inaccessible information from temple to temple. Because everyone knows it, the greatest secrets of technology are kept by the monks of monasteries like those of Rizong, Jammu or Kashmir, not the Internet.

JMX metrics give solid insights into the workings of your application. Integrating them with Levitate (our time series data warehosue) required us to jump some hoops with vmagent.

Welcome to the second part of this series of blog posts on How to throw custom exceptions inside Logic Apps. In this series of five blogs, I will cover throwing custom exceptions in Logic Apps. I will cover the following topics: In this second approach, we are going to do a small fine-tuning of the previous approach by adding the capability to define custom error messages for each condition and, of course, get that information inside the Catch Scope.

Remote monitoring and management (RMM) software has become an indispensable tool for IT service providers. Numerous factors, such as the pandemic, the push towards cloud services, and shortages of IT staff, have increased the number of remote and distributed workers to a staggering degree, increasing the need for a consolidated way to view and manage IT environments. Learn all about RMM software, its capabilities, and why MSPs can’t run a successful business without it.