Operations | Monitoring | ITSM | DevOps | Cloud

First Things First: Optimized Category Display in Alloy Self-Service Mobile

The wave of Summer 2023 updates continues with Alloy Self-Service, the mobile application for end-users of IT services. The new version offers quick access to the top-priority knowledge base articles and service catalog items thanks to support for custom display order for categories.

10 Burning Questions CTOs Have About Kubernetes

As enterprise architecture and technology innovation leaders, it's crucial to understand the benefits, limitations and best practices associated with building cloud native apps and modernizing legacy workloads. Gartner recently published a worthwhile read addressing what keeps CTOs up at night while assessing Kubernetes and container adoption.

Leveraging AIOps and Observability to Enhance Greater Customer Experiences

In the dizzyingly complex digital landscape of the 21st century, the notion of customer experience has transcended physical interactions and is now deeply interwoven with online environments. This transformation has brought about many opportunities but also unprecedented challenges. As companies digitize their operations and customer touchpoints multiply, so does the complexity and the scale of systems needed to manage them.

Grafana Agent v0.35 release: horizontal auto scaling, easy Flow mode migration, and more

Grafana Agent v0.35 is here! The latest release of the Grafana Agent brings with it loads of new features and enhancements. Today, we’ll highlight our work on horizontal scalability and making it simpler than ever to get started using the Agent. Let’s take a look!

CloudHealth Vs. CloudWatch: How Do They Differ?

Amazon’s CloudHealth and VMware’s CloudHealth are two of the most popular cloud management and system monitoring platforms today. But which platform does what, and are they even direct competitors? In this post, we'll compare the two services and highlight their main differences so you can choose which to use — or whether to use both.

How to Get Full-Stack Visibility for Your Java Applications - A Comprehensive Guide

Just a quick blog to let you know our new whitepaper “How to Get Full-Stack Visibility for Your Java Applications” is now available, download it here: How to Get Full-Stack Visibility for Your Java Applications | White Paper (eginnovations.com).

Troubleshooting a SaaS performance problem with Kentik

Discover how Kentik’s network observability platform aids in troubleshooting SaaS performance problems, offering a detailed view of packet loss, latency, jitter, DNS resolution time, and more. Phil Gervasi explains how to use Kentik’s synthetic testing and State of the Internet service to monitor popular SaaS providers like Microsoft 365.

DoD Compliance + DoD Configuration Management: How to Get Compliant with Less Effort

DoD compliance is a set of rules and expectations for IT cybersecurity in organizations that do business with the US Department of Defense (DoD). Discover everything you need to know about DoD compliance and DoD configuration management in this blog – plus how to manage DoD compliance better and faster with Puppet.