Operations | Monitoring | ITSM | DevOps | Cloud

On March 2, 2026, Claude experienced a widespread service disruption that affected users across North America, Europe, Asia, and Australia. The outage quickly drew significant media attention, with numerous technology news outlets reporting on user frustration and downtime. In the early hours of the incident, some commentators speculated that the disruption may have been caused by a sudden influx of new users migrating from OpenAI. However, there is no public evidence confirming that theory.

SAP operations teams are drowning. Every day is a battle against alert fatigue, complex root causes, and repetitive firefighting. And while vendor spin will tell you that moving to the cloud or adopting SAP RISE magically simplifies everything, the reality on the ground is entirely different. We call it the Hybrid Cloud Paradox: Different providers might own different parts of your critical business landscape, but you still own the business risk.

A competitor quietly slashes their prices, and the sales team doesn’t find out until deals start falling through. A rogue plugin update changes the homepage headline to something nobody approved. These scenarios play out constantly for brands without visibility into what’s happening on their own websites and their competitors’ sites. Website change monitoring provides that visibility through automated tracking and alerts, turning potential blind spots into strategic advantages.

February was all about making OnlineOrNot better for dev teams. I shipped audit logs for teams, added support for two-factor authentication and passkeys, unified the webhooks system across uptime checks, heartbeats, and status pages, and made it possible to connect multiple Discord channels.

Critical infrastructure is under siege. The systems that control our power grids, water treatment plants, and oil pipelines weren’t designed for a connected world. This post covers what security measures teams need to understand and how time series monitoring can help turn SCADA’s weaknesses into a security advantage.

Sometimes observability can feel like a second job. With many traditional tools, users must become experts in a proprietary language to ask a simple question. In these cases, developers or SRE’s can find themselves spending more time manually sifting through raw text, building complex data pipelines from scratch, and bouncing between fragmented dashboards than actually solving problems.

The world is transforming, and artificial intelligence, especially agentic AI, is quickly becoming embedded across private and public sectors. For government agencies, law enforcement, and mission-critical organizations, embracing this new reality is uniquely challenging. On the one hand, agentic AI promises measurable improvements: modernized IT workflows, faster analysis, improved citizen services, and operational efficiency.

Modern operations move at a pace that leaves little room for ambiguity. When an incident emerges, teams must determine what is happening and how best to respond. Yet triage often slows under the weight of fragmented data, noisy alerts, and limited shared understanding across engineering groups. These conditions stretch routine issues into drawn-out investigations and delay action exactly when teams need to move with purpose.

Discover how cloud application slowness occurs despite healthy metrics and how unified observability helps identify hidden bottlenecks and resolve issues faster.