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SaaS and Microsoft 365 Service Level Agreement Credit Recovery

In this article, we will be covering Service-Level Agreement (SLA) credits and the general steps Software-as-a-Service customers must take to recover them. We'll also go over the typical information required by SaaS vendors, how to collect this information, and how CloudReady synthetics can expedite the SLA credit recovery process. SLA credits are a type of compensation to customers by service providers when service providers fail to achieve the agreed-upon service levels. These credits are applied to customer accounts as monetary refunds or credits to be used for future services.

Splunk Product Reviews & Ratings - Enterprise, Cloud & ES

Today, cybersecurity is a non-negotiable for business success. Original research from our annual State of Security confirms this is no easy task – which is why we are proud that the solutions we deliver help make organizations digitally resilient. Splunk Cloud Platform, Splunk Enterprise and Splunk Enterprise Security are our most well-known and popular solutions, which we’ll share more about below.

Overcoming Barriers to Achieving ZeroSec Observability

Achieving ZeroSec observability has long been the ultimate goal, yet it remains elusive despite countless hours and sleepless nights dedicated to the cause. A recent discussion with a client underscored the persistent challenges that many organizations continue to struggle with in this pursuit. They had all the right tools in place yet faced significant issues that prevented them from achieving a smooth run of the applications.

Green Data: The Role of Observability in Shaping a Sustainable Future

Systems speak in data. Widespread digitization means systems communicate more than ever, while increasingly refined means of recording and interpreting their messages are revolutionizing IT management. Meanwhile, beyond the engine rooms of enterprises, our planet is trying to tell us something, too. In changing temperatures and rising sea levels, we see signs that our relationship with the natural world must change.

Sitemap monitoring is now available at Oh Dear

Oh Dear can perform many checks: uptime, broken links, scheduled jobs, DNS, and much more. We proud to announce that we’ve added a new check: sitemap monitoring. This check will make sure that the structure of your sitemap is correct. We’ll also check if each and every link it links to a page that returns a correct response. Whenever we detect a problem, you’ll be notified via one of our many supported notification channels.

Cloud Migration Challenges: Solutions for a Successful Move to the Cloud

Cloud migration has become a crucial strategy for businesses aiming to capitalize on scalability, flexibility, and cost-saving opportunities. As organizations transition from traditional data centers to cloud infrastructure, these companies can access advanced cloud services, enhance operational efficiency, and ensure seamless data and application management. However, cloud migration challenges can be difficult to solve.

A Guide to CI/CD Pipeline Performance Monitoring

In the modern software development landscape, Continuous Integration and Continuous Deployment (CI/CD) pipelines have become essential. They automate the process of integrating code changes, running tests, and deploying applications. The efficiency and reliability of these pipelines are critical to the overall success of a software project, and CI/CD pipeline monitoring plays a vital role in maintaining and improving these attributes.

Optimizing observability costs with a DIY framework

Observability costs are exploding as businesses strive to deliver maximum customer satisfaction with high performance and 24/7 availability. Global annual spending on observability in 2024 is well over 2.4 billion USD and is expected to reach 4.1 billion USD by 2028. On an individual company basis, this is reflected by observability costs ranging from 10-30% of overall infrastructure spend. These costs will undoubtedly rise with digital environments expanding and becoming ever more complex.

Azure Virtual Machine out-of-box dashboard makes it easier to get started

I first started my career in IT support back in 2003 when VMs where something that was “coming” rather than mainstream, so I had the privilege of witnessing the birth of VMs first hand when my company made the switch from bare metal to VMware GSX running on top of Windows Server 2003.