Operations | Monitoring | ITSM | DevOps | Cloud

From detection to resolution: The DEM workflow

Like finicky eaters, customers look for a smooth, satisfying meal with each course fulfilling their needs. A slow server, a confused menu, or a process hiccup all take away from the entire experience. Companies require a strong tool, such as digital experience monitoring (DEM), to not only spot the problems but also to promptly fix them. Similar to the kitchen manager eagerly acquiring ingredients and presenting the food, the site owner makes sure everything goes well without a hitch.

Turns any command into a plugin: check_rungrep

Imagine you have one more special thing to monitor. While our Icinga 2 can observe infrastructure of almost any size, it still needs a plugin for each kind of check. Unfortunately not every command meets the monitoring plugin API: exit code 0-3 (ok, warning, critical, unknown), performance data, etc. E.g. often programs exit with 1 in case of a fatal error, which is considered just a warning by Icinga.
Sponsored Post

Using observability tools for security monitoring and incident detection

Most security teams overlook a goldmine of data sitting right in their applications - crash reports and Real User Monitoring (RUM) telemetry. While engineers typically use these tools for performance tracking, they can reveal security incidents that might otherwise go unnoticed. Let's explore some practical ways to turn your observability data into a powerful security monitoring system. I'll help create a table of contents in the requested format based on the headings in the article.

Top 5 outages detected by StatusGator in February 2025

Service disruptions can happen at any time, affecting communication, productivity, and access to critical platforms. In February, several major services experienced outages, causing frustration for users worldwide. With its Early Warning Signals feature, StatusGator detected these issues in real time—often before official acknowledgments—helping users stay informed and prepared. Here are five notable outages from the past month.

Unlocking the Value of Network Observability

Today, a strong network forms the backbone of business success, making network visibility crucial. As modern networks continue their rapid evolution, it's essential to have an observability solution that is robust, resilient, and scalable. Teams need a solution that helps them enhance network performance and improve user experiences. They need a solution that enables them to confidently face current and future network operations challenges. Network Observability by Broadcom is that solution.

Why you shouldn't run tests sequentially

Frequently in support conversations and posts on Playwright forums, a problem has come up that’s a little bit hard to describe, but comes down to synchronous testing: developers writing a series of Playwright tests that operate on the assumption that one of the tests will either run first or run last, and perform the function of a setup and cleanup script.

DEM 101: Understanding and implementing digital experience monitoring

A faulty engine in a high-performance car; how disappointing can that be? The same is the case of a slow-loading, poorly performing webpage for any digital entity. All that the page can gain will be a group of tired and irritated customers and a loss of trust in the brand. Modern businesses need a fast, reliable, and seamless digital experience. Proactive monitoring of the user experience—understanding how users interact with all digital touchpoints—is vital.

When AI tools fail: How to map your AI dependencies for proactive visibility

AI platforms have experienced several service interruptions over the past few months. We’ve all seen the memes fly when ChatGPT, Gemini or Perplexity go down. They’re funny at first, but then reality hits: if you rely on AI tools for work or business, these outages can grind your day to a halt.

What Is Powershell? An Introduction

PowerShell is a command-line-based shell and scripting language that automates tasks on the Windows OS. PowerShell lets you automate any task normally done on Windows, like installing programs or updating software, allowing you to complete those tasks faster and on a larger scale. You can even extend its powers with Azure PowerShell to control Azure’s robust functionality, allowing you to use cmdlets to provision VMs, create cloud services, and carry out a number of other complex processes.