Operations | Monitoring | ITSM | DevOps | Cloud

New SCA-ready Payments System

The Downtime Monkey payments system looks super simple but behind the scenes it's not trivial... This took several months to develop in 2017 and we're proud to say it worked like clockwork. So when we learned that we'd have to redevelop the system to comply with new SCA regulations you can understand that we weren't overcome with enthusiasm...

Introducing Self-Service Transaction Monitoring-Beta

We’ve released our newest feature, Self-Service Transactions (SST), for the beta release. Although you can still have us take care of the scripting for you (Full-Service Transactions), with SST you write and manage your own scripts. You can use our handy visual Step Editor, write your code directly into the text editor, or interface with our API.

How to collect and manage all of your multi-line logs

Multi-line logs such as stack traces give you lots of very valuable information for debugging and troubleshooting application problems. But, as anyone who has tried knows, it can be a challenge to collect stack traces and other multi-line logs so that you can easily parse, search, and use them to identify problems. This is because, without proper configuration, log management services and tools do not treat multi-line logs as a single event.

Monitoring Hashicorp Vault with LogicMonitor

Hashicorp Vault is an open-source secret management tool that allows organizations to easily "secure, store and tightly control access to tokens, passwords, certificates, encryption keys for protecting secrets and other sensitive data using a UI, CLI, or HTTP API." This solution prevents sensitive information from being stored in unsecured places, and at times stored in plaintext, throughout the organization’s infrastructure.

Streamlined Authentication, More Plugins, and Better Permission Structures with Grafana Enterprise

With the recent release of Grafana 6.3 substantial refactoring and improvements to plugins, external auth systems, and permissions have been introduced in Grafana Enterprise. Let’s take a look at some of the latest Enterprise features here.

New Feature: Announcements for the Status Pages (Pro Plan)

A status page is a very easy-to-setup, nice and automated way to share the status of the websites/servers with visitors, users and teammates. And, the ability to share additional info with users like current issues or an upcoming maintenance can only make it better.

Notes from Observability Roundtables: Capabilities Deep-dive

Greetings, fellow o11ynaut! You may recall a post we shared here about two months ago that told tales of the themes we felt best represented our recent release of the Framework for an Obsersvability Maturity Model. Well, the o11y maturity model was once again the primary topic and focus of Honeycomb’s most recent Observability Roundtable event held in San Francisco in mid August.

4 Common Causes of Cart Abandonment - and How to Solve Them

It’s a sad story that has become so common, that it just kind of blends into the background — like that awful elevator jazz that some coffee shops play (Thelonious Monk would NOT approve), or economy class in-flight meals (there’s less sodium on a salt lick, and you don’t get rammed in the ankle by a cabin trolley). Alas, we’re talking about the cart abandonment epidemic. And epidemic is indeed the right word, because this problem is not local or limited.

Amazon RDS + OpsRamp: Dynamic Monitoring and Proactive Issue Identification for Optimal Database Performance

Analyst firm Gartner recently predicted that “75% of all databases will be deployed or migrated to a cloud platform by 2022, with only 5% ever considered for repatriation to on-premises.” Enterprise architects are deploying analytics, artificial intelligence, and machine learning workloads on cloud database platforms for greater scalability and lower operational overhead.

Monitor system access and unusual activity with Okta logs and Datadog

Okta is a cloud-based identity management service that provides authentication and authorization tools for your organizations’ employees and users. You can use Okta to incorporate single sign-on, multi-factor authentication, and user management services right into your applications.