Operations | Monitoring | ITSM | DevOps | Cloud

SolarWinds Study Shows Converged Roles and Contracting Budgets Increase Need for Qualified U.K. Tech Pros Across Hybrid IT Environments

SolarWinds IT Trends Report 2020: The Universal Language of IT examines the evolving role of technology in business and the breakdown of traditional IT siloes. Less than 25% of budgets dedicated to emerging tech, instead prioritise cloud and hybrid IT. Tech pros cite need to upskill across security, APM, and non-technical and interpersonal skills.

Microsoft Teams Monitoring for SCOM | 6 months FREE

To help Microsoft Teams administrators and their companies ease their workload in Teams administration, NiCE provides a free 6 months Teams Monitoring solution. The NiCE Active 365 Management Pack for Microsoft SCOM extends your Teams monitoring to meet IT governance standards. You will benefit from clear end-to-end views on performance, get notified on unexpected outages or latencies as they happen, as well as have expert advice on how to solve issues.

Google GSuite to Splunk HEC Configuration

Google Cloud recently expanded the list of GSuite audit logs that you can share with your Cloud Audit Logs, part of your organization’s Google Cloud’s account. This is awesome news and allows administrators to audit and visualize their GSuite Admin and Login activity in Splunk real-time via the same method used to stream Google Cloud logs and events into Splunk, using the Google-provided Pub/Sub to Splunk Dataflow template.

InfluxDB Templates: Easily Share Your Monitoring Expertise

If you’re the resident expert in your company on a particular technology, you probably get asked a lot of questions about it: how to set it up, how to maintain it, how to monitor it. While it’s great to be recognized as the expert, all these requests for help can steal time away from your day job. Thankfully, we’ve got something that will help: InfluxDB Templates.

300 Tickets & Counting: Clearing Up Confusion Over Multi-Factor Authentication

Most remote employees are probably familiar with a security practice known as multi-factor authentication (MFA), even if they cannot technically define it. If you’ve ever tried to complete an online purchase and were met with a string of security questions or received a one-time password (OTP) on your mobile device—then you’ve participated in an MFA process.

Helping Your IT Team's Productivity During the Pandemic

As the world braces for recession, you need your team in fighting shape to take on the economic challenges to come. An efficient use of resources while still maintaining high service standards is more important than ever. But that’s a tall order for IT leaders who may be managing a fully remote workforce for the first time. The processes and habits that worked to boost your team’s productivity while your direct reports all sat within earshot may not cut it when workers are remote.

New OpsRamp Customer Support Portal and Feature Request Process

Customer-centricity is what many companies want to deliver, but what does that actually mean? For an enterprise software company like OpsRamp, it's about user experience and a comprehensive, feature-rich platform that delivers on their needs today and down the road. What new features or enhancements make our customers more productive and successful on the job, using our product? How can the platform work better for our customers and partners?

Dashbird achieves AWS Lambda Ready designation

Dashbird, centralised observability and incident detection platform for serverless applications. Team Dashbird is proud to announce that we have achieved the AWS Lambda Ready designation, part of the Amazon Web Services (AWS) Service Ready Program. This designation recognizes that Dashbird’s serverless monitoring and debugging platform has demonstrated successful integration with AWS Lambda.