Operations | Monitoring | ITSM | DevOps | Cloud

Infrastructure Observability with Resource Events

You may have seen the Honeycomb white paper on metrics, and want to use the power of Honeycomb with metrics. Sending infrastructure metrics data to Honeycomb has always been possible, but with our focus on debugging the user experience inside the application, it isn’t the first or most obvious thing to do. This post will discuss why we use metrics in general and how to think about metrics in Honeycomb.

Rethinking Employee Experience in the Remote Era: Recommended Reading, Listening and Viewing

Looking back to our virtual event last week, Remote CTRL, we decided to round up some of the best literature out there around employee experience and technology. As workforces around the US and the globe continue to adapt to remote working and SaaS usage keeps on rising, we wanted to know more about how I.T. teams are managing digital employee experience (DEX) and gain insight from some of the leaders in the field.

How SLTN solves performance problems and better serves its clients with eG Enterprise

The application portfolio of companies is rapidly shifting to SaaS applications. This shift is having a significant impact on the managed services activities of SLTN, a service provider from the Netherlands. Users demand an IT environment that works anytime, anywhere, and that is always sufficiently fast to be able to do their jobs. To be able to monitor and guarantee these demands, SLTN has entered a partnership with eG Innovations.

Are these distractions breaking up your product focus?

Maintaining product focus is the best way to guarantee a successful business. As the late great Steve Jobs put it: “if you keep an eye on the profits, you’re going to skimp on the product… but if you focus on making really great products, the profits will follow.” There are a wide variety of statistics available on how much time developers actually spend writing code, anywhere from 25% to 32%.

Introducing Agent Modes

Today we are introducing the Agent Modes to help our users to configure the client / server relation between monitoring agents. This article describes the differences between the old settings and the new one. The documentation on Agent Modes is available at Agent Modes. This article refers to old settings that are no longer available in the App and it should be read only by users used to these old settings.

Who Uses A Network Performance Monitor

Network performance monitoring has become a standard practice for modern businesses. With the shift towards large cloud-based applications, and hosted services, businesses rely on optimal network performance to sustain some of their key applications. Because of that, tools like network performance monitoring software have piqued the interest of users even outside of the IT team.

How LM Logs Makes Data Meaningful

Before I get started on how excited I am to see LogicMonitor launching a logging product, here’s a little background information. This blog is probably a blast from the past for many longtime LM employees and customers. I served at the company for over seven years, starting from back when it was just a few of us trying to see if a SaaS monitoring product would be accepted in the marketplace (while seemingly crazy to say now, SaaS was a tough sell back in 2011).

Monitoring the London Underground with SCOM

This week I had the honour of speaking at Silect’s MP University and my hot topic was Cookdown’s free PowerShell Authoring MP. I was looking to make the session a little fun, in homage to the original “Fun SCOM Monitoring” video from CTGlobal on monitoring a coffee machine with SCOM 2007 R2. So, I thought what’s the next best thing after coffee? Beer!