Operations | Monitoring | ITSM | DevOps | Cloud

Observability for New Teams: Part 1

Any significant shift in an organization’s software engineering culture has the potential to feel tectonic, and observability (o11y for short)—or more specifically, Observability Driven Development—is no different. Leaning into observability, which calls for tool-enhanced investigation, hypothesis testing, and data richness can be cumbersome even for the most veteran of teams.

C-Suite Reporting with Log Management

When security analysts choose technology, they approach the process like a mechanic looking to purchase a car. They want to look under the hood and see how the product works. They need to evaluate the product as a technologist. On the other hand, the c-suite has different evaluation criteria. Senior leadership approaches the process like a consumer buying a car.

How To Configure Flowmon and WhatsUp Gold

In the previous “Flowmon and WhatsUp Gold: Discover application experience issues through single pane of glass” blog post we have demonstrated how IT Infrastructure Monitoring (WhatsUp Gold) and Network Performance Monitoring & Diagnostics (Flowmon) work seamlessly together to report on application performance, user experience and infrastructure status.

TL;DR InfluxDB Tech Tips: From TICKscripts to Flux Tasks

If you’re a 1.x user of InfluxDB, you might be a Kapacitor user as well. If so, you’re also familiar with TICKscripts, the data processing and transformation language for Kapacitor, the batch and stream processor for InfluxDB. Kapacitor is a great tool, but it’s largely a black box, so using and implementing TICKscripts to execute data processing tasks, checks, and notifications can be a challenging developer experience.

Slack's New Logging Storage Engine Challenges Elasticsearch

Elasticsearch has long been the prominent solution for log management and analytics. Cloud-native and microservices architectures, together with the surge in workload volumes and diversity, have surfaced some challenges for web-scale enterprises such as Slack and Twitter. My podcast guest Suman Karumuri, a Sr. Staff software engineer at Slack, has made a career on solving this problem. In my chat with Suman, he discusses for the first time in a public space a new project from his team at Slack: KalDB.

NiCE Active 365 Management Pack 4.0 released

Microsoft 365 services help companies worldwide improve business and revenue by providing best in class digital workspace experience. The NiCE Active 365 Management Pack complements this by advanced M365 monitoring such as full Teams Call analysis integrated into Microsoft SCOM. Advanced monitoring and analytics help you reveal unwanted micro-events influencing the health and performance of the system and its users.

How SAP built a Dojo Community of Practice to support a cultural shift to DevOps

by Sam Fell, VP, Product Marketing, Observability, Sumo Logic I love technology, and I’m thrilled to work in a profession where I’m steeped in it! In my career as a developer, consultant and marketeer I've learned it’s not “the cool new tech stack” that helps win the day.

Papertrail Now A DigitalOcean SaaS Add-On

A little over a year ago, we announced a partnership with DigitalOcean to make it easier for users to add log management and monitoring for applications running in DigitalOcean Droplets (VMs). Since then, we’ve created a DigitalOcean Marketplace Listing, provided a direct link to the signup page, and shared many ideas on how to use SolarWinds® Papertrail™ to troubleshoot and optimize applications running in DigitalOcean Droplets.

What To Do When Your Shopify Site Goes Down

Shopify downtime can be a real risk to your business. It can cause you unprecedented losses. For example, it can prevent clients from accessing your ecommerce store. Anytime you experience situations like slow browsing or outage, it’s crucial to act swiftly to troubleshoot the issues and fix them. How should you go about it? In this article, we will.