Operations | Monitoring | ITSM | DevOps | Cloud

I Tested MIG in Real-Life Azure - Did It Feel Like a Stuffed Cubicle?

I carved one Azure H100 into virtual “cubicles” using MIG (Multi-Instance GPU), compared it to an A100, ran Triton inference workloads, and captured both latency and cost. The verdict – The H100 with MIG delivers better latency and consistency, while the A100 is more cost-effective at scale, depending on your workload.

LangChain Observability: Monitoring Guide for Production Apps

LangChain applications fail differently than traditional web apps. A single user request can trigger 15+ LLM calls, cost $5 in tokens, and fail silently without throwing errors. One team discovered a $12,000 OpenAI bill caused by a recursive chain with no monitoring. This guide shows how to implement observability for LangChain applications, giving you complete visibility into performance, costs, and errors before they impact your users or budget.

BigPanda was recognized in 10 Gartner Hype Cycles in 2025

Every day, BigPanda redefines how enterprise operations teams prevent disruptions and streamline incident management. Our agentic IT operations platform helps enterprises detect, respond to, and resolve incidents faster and ensure that IT remains scalable, effective, and sustainable. I’m proud to announce that in 2025, BigPanda received recognition across ten Gartner Hype Cycles, which we believe is a testament to our relentless innovation and customer focus.

Eliminate Manual L1 Workflows: BigPanda Enhances AI Detection and Response with New Features

We introduced our vision for BigPanda AI Detection and Response (ADR) at our annual customer event earlier this year, and shared how we’re going to automate L1 operations and eliminate the need for manual investigations. We’re pleased to announce the continued evolution of ADR with a brand-new set of capabilities.

How to Choose Incident Management Software

Choosing the right incident management software can make or break your organization’s operational resilience. Modern IT environments are growing complex, and so are customer expectations for always-on services. Having robust incident management capabilities isn’t just nice to have, it’s essential for business continuity.

Hand Code or no Code, Scout Keeps Error Monitoring Out of the Log Mess

You’ve built something, it’s live, and users are starting to show up. Maybe you programmed it from scratch, used a tool, or vibe-coded it into existence. No matter how it came to be, the fact that you’ve got users is great! But here’s a question every new developer must eventually ask: how do I know when my site is actually failing? ‍ The thing is, these failures aren’t always obvious.

Introducing AI Drive: Closing the AI Value Gap

The enterprise is standing at the edge of a seismic shift: an AI revolution. In the next five years, the way work gets done will be fundamentally reshaped as workflows once handled by humans are increasingly replaced or enhanced by artificial intelligence. But here’s the reality: success won’t come from simply handing out Copilot or GPT licenses and hoping employees figure it out.

The Performance Impact of Session Replay Scripts

Session replay vendors love talking about features and pricing, but rarely publish the technical specs that matter most to developers. We analyzed the actual JavaScript bundles and their performance impacts across five major platforms. You know what's wild? Bundle sizes range from 36KB to over 550KB gzipped. That's the difference between imperceptible impact and noticeable slowdown for your users.

Salesforce ITSM: What to Expect From The New Contender in The ITSM World

The enterprise software market is entering a new phase. After ServiceNow revealed its ambitions to move into the CRM space earlier this year, all eyes turned to Salesforce, which is widely expected to announce its own IT Service Management (ITSM) solution at Dreamforce, the company's event coming next October.

How to connect ServiceNow to Grafana Cloud IRM incidents

Companies rely on a variety of services to streamline their workflows, which often requires data synchronization or information sharing across platforms. But are your tools flexible enough to connect with external systems? ServiceNow is widely recognized for its robust and complex workflow support for enterprises. However, it may not always offer the most intuitive or user-friendly experience when handling incidents.