Operations | Monitoring | ITSM | DevOps | Cloud

Customer retention is critical. Studies show that acquiring a new customer is five to 25 times more expensive than retaining an existing one. On top of this, a marginal increase in customer retention can yield increases in revenue up to 95%. Customers spend a lot of time interacting with businesses online and their user experience can have a major impact on how they view a company. One bad user experience can send a customer into the arms of a company's competitor.

What a kickoff to the summer! That’s right, in the past two weeks, we got to welcome a lot of our ecosystem back with hugs, high fives, fist bumps, and air fives! It has been a great way to get welcomed into my new work family.

As cloud technology has matured, hybrid and multi-cloud approaches have become commonplace. Enterprises have discovered that not all applications are suitable for the public cloud, meaning on-premise data centres are still active, and each public cloud has its own strengths and weaknesses, driving businesses to mix-and-match to suit their needs. This results in interoperability challenges for multi-cloud environments.

We know that facility management is not an easy task. If your organization is managing its facility easily then your organization is functioning in an effective way. But if you are not then it is ok. Lots of organizations are struggling with facility management. The main reason is that they are managing it manually since there are lots of assets that need to be managed. Thus, it is not a simple task. But you can simplify facility management. How? You can use CMMS for facility management.

Canonical Ubuntu 22.04 LTS is the latest long term support release of Ubuntu, one of the world’s most popular Linux distributions. As a Long Term Support release, Ubuntu 22.04 LTS will be supported for 10 years, receiving both extended security updates and kernel livepatching via an Ubuntu Advantage subscription (which is free for personal use).

Enterprises today want real-time business insights to make decisions that improve operational efficiency and customer engagement and present newer revenue opportunities. However, the promise of the data-driven business falls short due to gaps in data management. These gaps exist because data in the modern enterprise doesn’t exist only behind firewalls and within organizational premises.

Organizations receive high monthly bills from cloud providers with no way of determining why the number changes from month to month or how to accurately predict future spend. More importantly, there is little information to provide visibility if cloud resources are being deployed efficiently or if spend is correlated to business performance.

Until I came to StackState seven years ago, I was selling for Splunk. Everyone that has big data knows Splunk – big data, big data lakes, observability data, data analysis. Anything to do with data, Splunk is there! While at Splunk, I had the good fortune to sign up a reseller by the name of UMBRiO. Together, with Erik Witte and his team, we sold a multi-million dollar deal to a large, multi-national bank in the Netherlands that put our partnership on the map.

Ransomware threatens the loss of crucial data as well as financial loss. However, with the right knowledge and tools, you can take action to protect your business from the damaging effects of ransomware. In a 2022 Coveware Q1 ransomware report, the average ransom payment was $211,529 with an average of 26 days for downtime suffered. Ransomware obviously continues to be a huge and costly threat to industries across the board.

Docker containers are transient (lasting for a very short time), spawning quickly and in high numbers, which causes metrics bursts. This makes monitoring a challenge due to Docker's scaling and redeployment features. Docker stats is a built-in feature of Docker containers. The docker stats command returns a live data stream of your running containers. Docker is a containerization platform that lets you separate your applications from your infrastructure to deliver software quickly.