Operations | Monitoring | ITSM | DevOps | Cloud

FullStory - Enhancing Digital Experiences Building Relationships

Customer experience is a key factor in competitive differentiation in the digital economy. The online business model has changed, and today, the focus has shifted from brands to customers. It would not be an exaggeration to say that customer experience plays a central role in any business model.

The best DevOps tools (according to the folks building Sensu)

Because Sensu is a tool made for (and by!) operators, I wanted to share our own favorite tools in the DevOps ecosystem (aside from Sensu, of course!). I surveyed the fine folks who work at Sensu on what their favorite DevOps tools are, and why. And while we don’t always agree on a specific tool (everyone has their own favorite text editor), it’s safe to say that open source is a constant theme. Read on to learn about our tools of choice for editors, programming, storage, IaC, and more.

Professional App Development vs. DIY

A quick checklist for deciding when delegated development is right. Sprawl and lack of governance continue to keep Enterprise Architects up at night. Unfortunately, their efforts to enforce logical control over application strategy and building often just frustrate departments needing an immediate solution to a problem. Rogue IT tools pop up and security risk increases. A 2019 Forbes Insights survey found that 1 in 5 organizations have experienced a cyber event due to an unsanctioned IT resource.

Why it's high time for IT in finance (and beyond)

The financial function is one of the more respected, highly-trained, and revered departments of any business. Accountants (both management and chartered), actuarial professionals, and financial professionals of all disciplines generally take on several years of post-graduate studies that put them in line for a potential slot in C-suite management, if they choose to pursue that course.

Running and Deploying Elasticsearch Operator on Kubernetes

Have you ever grown tired of running the same kubectl commands again and again? Well the good folks over at the Kubernetes team understand you. With the addition of custom resources and the operator pattern, you can now make use of extensions, or addons as I like to call them, to the Kubernetes API that help you manage applications and components. Operators follow Kubernetes principles including the control loop.

Migrating Production Data in Elixir

When requirements change for your product, there arises a need to change not only the codebase but also the existing data that already lives in production. If you’re performing the changes locally, the whole process seems fairly simple. You test your new feature against a sparkling clean database, the test suite is green, and the feature looks great. Then you deploy, and everything goes to hell because you forgot that production was in a slightly different state.

Why would Modern Businesses need Event Correlation?

Network management is undoubtedly crucial as there is a constant need to pin-point as well as fix the issues quickly whether it’s on premise or on cloud. The more complex and distributed a network becomes, the more alarms or alerts the system generates. Just knowing that something has gone wrong in your network is not enough, you should know the details like why it happened, when it happened, where it started, and what triggered it.

Get More From Sentry With Our PagerDuty Integration

Much like the pagers of yore, PagerDuty immediately notifies the right person when something goes wrong. That means that no matter when there’s an issue in your application, the right people on your team will hear about it. But as much as we love PagerDuty, we’re not using valuable company time and resources just to tell you about it. We are, however, using valuable company time and resources to tell you all about our new integration with PagerDuty.

Step-by-step guide to setting up Prometheus Alertmanager with Slack, PagerDuty, and Gmail

In my previous blog post, “How to Explore Prometheus with Easy ‘Hello World’ Projects”, I described three projects that I used to get a better sense of what Prometheus can do. In this post, I’d like to share how I got more familiar with Prometheus Alertmanager and how I set up alert notifications for Slack, PagerDuty, and Gmail.