Operations | Monitoring | ITSM | DevOps | Cloud

Lessons from the city of Copenhagen

Implementing change in large organizations is always a challenge, and the City of Copenhagen, with its 45,000 employees, is no exception. Three years ago, we embarked on a journey to implement a central enterprise service management portal using ServiceNow HR Service Delivery. Our objective was to improve the employee experience.

Splunk and the WEF - Working Together to Unlock the Potential of AI

Use of AI can be critical when developing systems to support social good, with some inspiring examples using Splunk in healthcare and higher education organisations. According to our State of Dark Data report, however, only 15% of organisations admit they are utilising AI solutions today due to lack of skills. So how can we help organisations unlock the potential of AI?

Using Observability as a Proxy for Customer Happiness

Today, users and customers are driven by response rates to their online requests. It’s no longer good enough to just have a request run to completion, it also has to fit within the perceived limits of “fast enough”. Yet, as we continue to build cloud-native applications with microservice architectures, driven by container orchestration like Kubernetes in public clouds, we need to understand the behavior of our system across all aspects, not just one.

How to Modernize Your Security Operations Center (SOC)

In an evolving world, the modernization of the security operations center (SOC) is pivotal to the success of digital transformation initiatives. Security teams, however, are facing a shortage of cybersecurity professionals and struggling to detect and prioritize high-priority threats. Analysts in data-driven organizations can combat these issues by bringing people, process and technology together.

July 2020, What's new? Qovery Business, Web Interface, Faster deployments

Hello and welcome to another issue of This Month in Qovery! Qovery helps developer to deploy their applications in the Cloud in just a few seconds. This is a monthly summary of its progress and community. Do you build something with Qovery? Do you want to be mentioned? Tweet us at @Qovery_ or reply to this email.

BREAKING NEWS: SCOMaaS from Microsoft is coming

Before we get into it, let’s get one thing straight, by SCOMaaS, I am in no way referring to Azure Monitor here. I truly mean that the SCOM Management Groups themselves would be hosted and managed by Microsoft SaaS style! This is the biggest announcement from the SCOM Product Team at SCOMathon 2020, for this single reason – it sets the direction on the future of SCOM as a product and clearly positions it along side Azure Monitor.

SCOM gets Auditing for Admin activities and SCOM's future after 2019 UR2

There where a raft of announcements at SCOMathon 2020 from Aakash Basavaraj from the SCOM Product Team and one of the most exciting things was a sneak peek at what to expect after SCOM 2019 UR2 is out of the door: PowerBI Dashboards – being developed in partnership with Silect, experts in this area, this will be launched in SCOM 2019 UR2. No info was given on what to expect here, but as Silect’s PowerBI dashboards are already public, we expect this to look similar.

SCOM 2019 UR2 Features unveiled at SCOMathon 2020

Aakash Basavaraj, Program Manager in the SCOM Team at Microsoft, showcased their latest plans at SCOMathon 2020. So, what can we expect to see on SCOM’s roadmap in 2020? There will be some standard bug fixes for SCOM 2016 to keep this version ticking over, but for all of you planning to upgrade, the great news is the next rollup of SCOM 2019 is where the SCOM Product Team are focussing their efforts.

SCOM MP development from Microsoft announced at SCOMathon 2020

The SCOM 2019 UR2 feature list is clear (read our blog on it here), but what have the Microsoft SCOM Team got planned for MP development? After all what is SCOM without its MPs? Aakash Basavaraj – Program Manager at Microsoft, gave us a heads up on their plans, during SCOMathon 2020 and recapped the key features from the latest MPs.