Operations | Monitoring | ITSM | DevOps | Cloud

Driving IT operations excellence with continual improvement management

Since the early 2000s, when I was introduced to the Agile Manifesto at a small software company in Ann Arbor, I’ve appreciated how great things can be accomplished through iterative and incremental improvements. A vision of excellence is important, but the path to realization is a disciplined approach: recognizing areas of improvement, making adjustments, measuring, and repeating the process until you’ve reached a stable and acceptable result.

Streamlining network operations with network management solutions

Networks today are moving towards increased agility and dynamic capabilities to support advanced networking requirements and business-critical processes. This causes the IT infrastructure to span across wireless, virtual, and hybrid environments as well. But with networks evolving quickly, IT admins have a hard time managing them without the right solutions in place.

NiCE Oracle Management Pack 5.2 for Microsoft SCOM

TThe Management Pack provides clear and precise performance indicators and timely alerts enriched by pinpointing problem identification and troubleshooting information. It streamlines the workflow and helps for better planning based on detailed reports. The integration into System Center enables a single pane of glass view into your Oracle environment, secured by Microsoft technologies.

What Is NaaS And How Can It Benefit Your business?

In this blog, we look at why a Network-as-a-Service (NaaS) model has become more popular among enterprises, and how it helps improve network service provisioning and cloud connectivity. Following the mass adoption of subscription services by consumers - themselves enabled through the technological leap delivered by the cloud - the ‘as-a-service’ model of consumption has grown in popularity among enterprises in the last decade.

An exciting update on diff and merge performance

Back in July I published Encountering some turbulence on Bitbucket's journey to a new platform, sharing with the public for the first time that Bitbucket Cloud is in the final stages of a migration from our data center onto Atlassian's cloud platform—the same internal platform underlying Jira Cloud, Confluence Cloud, Statuspage, and many other internal services. I also shared that because of increased file system latency as a result of this platform move, certain operations have become slower.

The Compliance Bone Connected to the Security Bone: Sharing Accountability in IT, Risk, and Compliance

Throughout my career within the compliance and security space, I’ve seen the practice of proactively managing digital risk move from a nice-to-have to a must-have for enterprise organizations. And over the last 5 years, things have shifted drastically. Personally, it reminds me of the classic “Dry Bones” nursery rhyme song that my son loves so much which points out how all the different bones are connected to make one body.

How to monitor your disks and filesystems, now also with eBPF

Current IT monitoring software lacks the necessary metrics for minimizing downtime for systems and applications. Most provide system and application metrics but there is much more than this required for properly monitoring your infrastructure. With eBPF there is a technological advancement that allows monitoring software to provide rich information from the Linux kernel and present it.

Cloning git repos and creating systemd services with CFEngine

Using modules, you can add custom promise types to CFEngine, to manage new resources. In this blog post, I’d like to introduce some of the first official modules, namely git and systemd promise types. They were both written by Fabio Tranchitella, who normally works on our other product, Mender.io. He decided to learn some CFEngine and within a couple of weeks he’s contributed 3 modules, showing just how easy it is to implement new promise types. Thanks, Fabio!