Operations | Monitoring | ITSM | DevOps | Cloud

How Using Annotations with OpenTelemetry Can Lower Your MTTR

When it comes to gaining control over complex distributed systems, there are many indicators of performance that we must understand. One of the secrets to understanding complicated systems is the use of additional cardinality within our metrics, which provides further information about our distributed systems’ overall health and performance. Developers rely on the telemetry captured from these distributed workloads to determine what really went wrong and place it in context.

The kind of day you can expect when you use all the power of ITSM

IT workloads and the demands for IT services are increasing in today's digital world as organizations rely more and more on technology services in the hybrid workplace. Among the challenges: Don’t fret. You can vanquish these obstacles like the fearless and decisive IT leader you are when you get all of the awesomeness in the ServiceNow® IT Service Management (ITSM) solution, including the power of artificial intelligence (AI), chatbots, and analytics.

Managing the Complex Networks of Financial Services

It’s no surprise that monitoring and managing networks in the financial services industry is a complex task with plenty of challenges. In addition to the “standard” networking requirements, like high availability and traffic capacity planning, IT in the finance industry has to deal with regulatory and industry-specific challenges that create even more issues to deal with.

What Is IoMT (And How Is It Shaping Healthcare)?

Smart devices are everywhere nowadays, from refrigerators and coffee makers to security cameras and thermostats. A significant percentage of these Internet-of-Things (IoT) devices are designed for consumers. However, they have also become a mainstay in various other fields, including healthcare, where their use has become prolific. The Internet-of-Medical-Things (IoMT) market has exploded in value, forecasted to reach approximately $158.1 billion by 2022, according to Deloitte.

Mobile Service Dispatching for In Plant Transport Logistics at BASF Coatings

BASF is the largest chemical producer in the world with a revenue of EUR 59bn, 247 manufacturing sites and 110,000 employees. BASF’s Coatings division employs 11,000 people and develops, produces and markets innovative solutions for automotive OEM and automotive refinish coatings and industrial coatings as well as architectural coatings and related coating processes.

The Importance of Application Performance Monitoring.

In this digital era, applications are used on a daily basis to make our life easier. A lot of software applications are launched every day, continuously increasing competition in the market. There are thousands of applications available for a task. But, the success of any application highly depends on its performance. A good-performing application provides a flawless user experience to the customers. Ultimately, making performance a crucial metric for benefitting the company owning the software product.

New Upsun overview video: a proven, 5-step approach helps explain a complex concept

The question that people who don’t know us constantly ask, “What does Upsun do, exactly?” Our new overview video aims to answer just that. We took a five-step approach to ensure our message was both clear and succinct: We hope that this video addresses the question about what Upsun does and inspires you to use the same five-step framework when you’re tasked with explaining a difficult concept.
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Your Guide to Developing a Fail-Safe Incident Response Plan

Incidents happen. Every organization's technical team will face an incident sooner or later, whether planned or unplanned.An incident can be declared or initiated in response to an event or combination of events that affects the integrity or availability of a system or service in a way that impacts core business processes.