Operations | Monitoring | ITSM | DevOps | Cloud

Kosli and Team Topologies - A Strategic Partnership for SDLC Governance

We’re delighted to announce a strategic partnership between Kosli and TeamTopologies - a collaboration that brings together SDLC Governance automation with the world’s leading framework for organizing business and technology for fast flow of value.

Exponential Smoothing: A Guide to Getting Started

Exponential smoothing is a time series forecasting method that uses an exponentially weighted average of past observations to predict future values. In other words, it assigns greater weight to recent observations than to older ones, allowing the forecast to adapt to changing data trends. In this post, we’ll look at the basics of exponential smoothing, including how it works, its types, and how to implement it in Python.

30+ Top Observability Tools to Monitor Websites and Applications [2026 Updated]

By incorporating observability tools into your stack, you can better understand how your complex infrastructure operates, reduce downtime, and empower developers to identify and fix problems quickly. However, it now takes considerably more work, time, and money to build the best observability tools for your infrastructure and applications. According to a Splunk survey, over half of the firms polled employ eight or more observability tools.

How To Calculate Customer Retention Cost in 2026: The Hidden SaaS Metric

You may have heard that keeping an existing customer is five times cheaper than acquiring a new one. But that isn’t always true. “Hidden costs” often accompany customer retention, loyalty, and increasing “share of customer”. Could you be spending more on customer retention than on winning new customers? This quick guide will walk you through the meaning of Customer Retention Cost (CRC), why it’s important to calculate it, and how to calculate it.

Using HubSpot To Kill Revenue Drains

HubSpot is one of the world's most popular customer relationship management (CRM) tools. Once your business starts using this software, it's not difficult to see why. It can do all sorts of things from highlighting lost leads to identifying poor data quality. The purpose of this post is to look at some of the ways that HubSpot can kill revenue drains and eliminate unnecessary costs. Obviously, this software is for businesses, so we will be discussing the benefits of the tool in a commercial context.

Andy Wojnarek Appointed Chief Technology Officer

ATS Group and Galileo are pleased to announce the appointment of Andy Wojnarek as Chief Technology Officer. Andy’s appointment reflects the evolution of a technical leadership role he has developed over more than 16 years with the company, grounded in hands-on expertise, cross-functional influence, and a sustained focus on solving complex infrastructure and observability challenges for clients.

Observability vs Monitoring: Getting a Full Picture of the Environment

Driving down the highway, you usually glance intermittently at your speedometer to ensure that you stay within the speed limit, or whatever window above the speed limit you’re willing to drive. While monitoring your speed mitigates the risk of a ticket, you still need to look out for various threats on the road, like cars going through stop signs. By observing your surroundings, you take in real-time information that can help prevent a crash.

Introducing WHOIS History & Monitoring and Phishing Sentinel: Complete Brand Protection for Your DNS Infrastructure

DNS Spy now offers complete brand protection with WHOIS History & Monitoring and Phishing Sentinel—automatically tracking domain registration changes and detecting phishing variants before they become security incidents.