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ScienceLogic Recognized in TrustRadius 'Best of' Awards for 2023

At ScienceLogic, we’ve built our customer operations to ensure our customers have an excellent end-to-end customer experience, with a rock-solid plan for improving our customers’ ability to meet and exceed their desired business outcomes. And well, we must be doing something right: ScienceLogic has been recognized in this year’s TrustRadius ‘Best of’ Awards—through our customer’s direct feedback.

How ServiceNow Impact helps businesses accelerate time to value

The promise of software as a service (SaaS) has always been value-based pricing. Rather than owning a suite of products they might not need, customers can choose only the services they do need to drive specific outcomes for their businesses. From day one, SaaS was about value. More often than not, products in the enterprise software space fail to live up to this ideal. In light of that, we came up with a crazy idea to help customers accelerate time to value. The idea clearly struck a chord.

New in Grafana Tempo 2.0: Apache Parquet as the default storage format, support for TraceQL

Grafana Tempo 2.0 is finally here, and it’s being released with two new important features. It took us longer than we would have liked to get this release going, but it turns out that rewriting your backend AND building a new query language is quite difficult. Thanks to a massive team effort, we are proud to release Tempo with support for TraceQL and with Apache Parquet as the default backend storage format. Read on to get a quick overview of this huge release.

Grafana Agent v0.31 release: new Helm chart, Flow support for Grafana Phlare, and more

Here at Grafana Labs, we aim to create products which integrate well with open standards and are easy to install everywhere. Today, we’re excited to announce Grafana Agent v0.31, which allows you to connect to even more types of observability signals for both scraping and remote writes. And to help you install the Agent more easily, there is now an official Windows Docker image and an official Helm Chart. Here’s a breakdown of the latest features and upgrades in Grafana Agent v0.31.

Network Observability: A Side-By-Side Comparison of WhatsUp Gold NTA & Flowmon

Imagine starting your car in the morning and having your attention captured by a little red check engine light. After expressing frustration in your own unique way, your next objective is to determine why this little light has brought darkness to your morning. Your owner's manual clearly outlines how to operate and routinely maintain your vehicle, but all you know about this little light is that you’ll soon be meeting your local mechanic.

Multipass 1.11 brings enhanced performance for Linux on Mac and Windows

This release has some particularly interesting features that we’ve been wanting to ship for a while now. We’re excited to share them with you! For those who aren’t familiar with Multipass, it’s software that streamlines every aspect of managing and working with virtual machines. We’ve found that development, particularly for cloud applications, can often involve a huge amount of tedious work setting up development and testing environments.

Best Practices for Enriching Network Telemetry to Support Network Observability

Network observability is critical. You need the ability to answer any question about your network—across clouds, on-prem, edge locations, and user devices—quickly and easily. But network observability is not always easy. To be successful, you need to collect network telemetry, and that telemetry needs to be extensive and diverse. And once you have that raw telemetry data, you need to interpret it.

Why Going Cloud Native Is the Right Move in the Recession

In a market downturn, reducing spending would seem to be the prudent course to pursue. However, surveys show that most companies intend to increase IT spending in 2023. A Spiceworks Ziff Davis survey, for example, found that even for businesses that plan to cut back in other areas, tech spending will increase. The survey found that more than one-half of companies surveyed planned to increase IT spending (compared with only 6% planning to decrease spending).