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Latest Customer Stories

Graphite Energy Uses Time Series Data to Drive Industrial Decarbonization Efforts

One major challenge with decarbonization of industrial heat is converting the variability of renewable energy into the reliability required by process plants. Solar panels only generate energy when the sun is out, and wind turbines generate energy when the wind blows. Industry, however, has a consistent and persistent need for energy. Graphite Energy, based in Australia, recognized this disconnect and set out to create a solution to it.

Financial Services Customer Maintains 99.99% Uptime With LogicMonitor

In this case study video, LogicMonitor is joined by Abrigo, a software company for financial institutions, to discuss the evolution of the financial technology space through the digital transformation era. From supporting PPP loans throughout the pandemic to consolidating a plethora of monitoring tools into one platform for greater visibility and ease of use – LogicMonitor provides Abrigo with the enterprise-grade SaaS monitoring solution it needs to support its customers 24/7, around the globe.

GCISD Accelerates Digital Transformation With LogicMonitor

In this case study video, LogicMonitor is joined by Grapevine-Colleyville Independent School District to discuss the evolution of the education space through the digital transformation era. From keeping tabs on thousands of devices, consolidating a plethora of monitoring tools into one platform for greater visibility and ease of use, and leveraging AI powered alerting and forecasting, LogicMonitor provides GCISD with the enterprise-grade SaaS monitoring solution it needs to support its students 24/7, wherever they are learning.

Banking platform maker overhauls global IT support, reaps rewards

If you’re a banking customer, chances are you’ve used a product created by Intellect Design Arena. The Chennai-based fintech company supports more than 10 million transactions a day across 91 countries, with cloud-native solutions for core banking, transaction, risk, treasury, and insurance. Intellect has doubled its customer base nearly every year.

The Top Public Sector Consideration for 2022: Kubernetes Adoption

Kubernetes is one of the most popular platforms for managing and deploying applications built on microservices and containers. For the public sector, deploying pure upstream Kubernetes in offline, air-gapped environments can be a big challenge. Especially when you’re dealing with strict security controls and limited bandwidth, processes, and resources in place to ramp up quickly.

A look at how the U.S. Department of Defense deploys the Grafana stack

In September 2021, the U.S. Department of Defense’s Iron Bank formally authorized Grafana, Grafana Enterprise, and Grafana Loki, allowing the 100,000 employees and contractors who work on DoD software, both classified and unclassified, to easily select and immediately deploy Grafana Labs software without additional approvals and security certifications. In our first-ever government session at ObservabilityCon 2021, former U.S.

How a company saved 32k hours of IT support and $1.6M on their Windows Migration

A Windows migration is like taking out the trash–you can always delay it, but you’ll have to do it at some point (and you’ll be so happy once it’s done). Unlike taking out the trash, however, the risk of failure throughout the entire migration process is extremely high, especially when you consider all the moving parts.

How managed service provider CTAC onboards customers at lightning speed

As a managed service provider, CTAC provides all kinds of IT services for its clients. Efficient monitoring is crucial for them: that way, they can stay on top of performance issues within their customer's IT environments and, eventually, keep their customers happy. However, because CTAC works with many different clients and platforms (such as Microsoft and SAP), their monitoring is often very siloed - which makes it difficult to get an overall view of the performance and health of their customers' IT services.