Operations | Monitoring | ITSM | DevOps | Cloud

Learn how to choose, analyze, and track key help desk metrics to improve efficiency, service quality, and customer satisfaction.

InfluxDB 3 Core and Enterprise introduce a powerful new diskless architecture that lets you store your time series data in cloud object storage while running the database engine locally. This approach offers significant advantages: you get the performance of a local database combined with the durability, scalability, and cost-effectiveness of cloud storage. In this tutorial, I’ll show you how to set up InfluxDB 3 Core or Enterprise with Azure Blob Storage as your object store.

Microsoft recently announced significant changes to its OneDrive licensing and storage policies, affecting organizations that heavily rely on cloud storage solutions. Starting January 27, 2025, unlicensed OneDrive accounts—those without assigned user licenses—will be automatically archived after 93 days, rendering them inaccessible unless covered by retention policies or legal holds.

The idea behind KIP-405 is to simply store most of the cluster’s data in another service. As we covered in detail in the last article - it’s a simple-sounding idea that goes a very long way. This other server where the data gets stored is pluggable. KIP-405 was designed in such a way to make Kafka seamlessly extensible to store its data in any kind of external store through a solid interface.

See that little padlock icon to the left of our URL in the address bar? That shows the website is protected by an SSL certificate. It's a great way to tell potential customers that your brand is trustworthy. But if you don't keep an eye on the status of your SSL certificates, there can be serious consequences for your website and your reputation. In this post, we'll explore how SSL certificate monitoring works, how it affects brand trust and credibility, and how to do it right.

In 2024, cloud infrastructure service revenues climbed to $330 billion, demonstrating its growing importance for personal, business, and enterprise use. That being said, there are many types of cloud storage, and not all of them are the same and not all of them will suit your needs. Some cloud services can be too complex, costly, or lack the needed features to run your business efficiently.

With ten years at Pulsant, Waseem Aslam, Data Centre Manager, has climbed the ranks from engineer to leader, embracing challenges and innovation along the way. In this Q&A, he shares insights into his journey, the supportive Pulsant culture that kept him motivated, and the opportunities that have shaped his career.

Building a custom Linux OS for a device and integrating it with an OTA update solution can be a daunting task. Meet Rugix, the easy way to build a custom Linux OS for your device with builtin robust and secure over-the-air update capabilities. Rugix is an open-source tool suite aiming to simplify the development of embedded Linux devices and enable you to focus on what provides value to your users rather than system-level details.

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’re going over four ways to minimize shadow IT within your organization. IT is the backbone of every modern enterprise, but managing it effectively requires full visibility into all users, devices, and activity—both inside and outside your infrastructure.