Operations | Monitoring | ITSM | DevOps | Cloud

Digital Employee Experience (DEX) is transforming how IT teams support employees, improve productivity, and drive business outcomes. In this video, we explore the evolution of DEX—from traditional reactive IT support to proactive, experience-driven operations that empower both employees and organizations.

After several zero-day attacks on leading security vendors that left the industry reeling in 2024 and 2025, Ivanti redoubled our commitment to transparency, product development that prioritizes security and community awareness. The attacks galvanized our Secure by Design framework so that we could accelerate our transformation to kernel-level security — compressing a three-year roadmap into just 18 months.

Nexthink Intelligence transforms digital employee experience (DEX) for modern enterprises. Learn how IT teams can leverage real-time analytics, proactive insights, and automation to improve user productivity, troubleshoot issues fast, and deliver better workplace tech experiences. Learn more at nexthink.com.

ITOps is the engine room of your digital operations — discover how it works and why it matters! IT Operations keeps your business running, but it's often invisible until something breaks. In this video, we explore IT Operations (ITOps): the team and activities responsible for managing your technology infrastructure, supporting users, and maintaining uptime.

Workspace is the new space for managing DEX inside the Infinity platform. It brings signals, analysis, guided actions, personalized answers, and chat history into one clean and intuitive full-screen experience. Workspace turns everyday questions into insight and action so teams can investigate faster and make better decisions without complexity or technical query languages. Its enhanced reasoning engine is fully NQL certified, delivering accurate explanations and deeper context across every investigation.