The latest News and Information on IT Service Management, Service Desk and related technologies.
It’s the scariest time of year. But forget about ghosts and goblins and zombies. If you really want to be as scary as possible this spooky season, we know exactly what your costume should be and how you should decorate your yard. Here are some hints: What are they? Cybersecurity threat actors. *Cue terrifying music.* Before you roll your eyes, stick with us. This is worth a quick read.
There are three aspects of co-existence to discuss. The gateway deployment co-existence, the end user workflow co-existence, and the administrative management co-existence. We will walk through all three of these aspects.
Ivanti Application Control is known for enabling IT control over endpoints, reducing security risk, and providing a great user experience. Up to now, that experience has always been for users of Windows environments. But with the introduction of Ivanti App Control for Linux, we are opening up a whole new world of possibilities. Ivanti Application Control for Linux brings the major benefits of App Control for Windows to Linux environments.
As the world emerges from the COVID-19 pandemic, improving the customer experience is critical. Nowhere is this more important than in the healthcare industry, where increased engagement can lead to better patient outcomes. “Pairing digital technologies with human coaching and clinical care can offer a dramatically better patient experience through personalized attention, on-demand access to support, and automated reminders,” explains a Workflow article.
Inventory is an important task that every company must perform at least once a year in order to verify the quantity of its inventory. Its realization has a direct impact on the company’s future financial decisions.
As more organizations continue moving to hybrid work environments, endpoint security and management has never been more critical to both IT staff and employees. IT and line of business teams have too many systems to work across, forcing IT departments to spend resources and budget on fixing assets that are out of warranty/out of support. Additionally, employees are unsatisfied with their onboarding experience.
When measuring the success of large-scale transformations—particularly in the technology space—it’s natural to look at hard metrics, such as cycle time, mean time to recovery (MTTR), and so on. In IT, for example, hard metrics are what we do all day long. But within any organization, change is ultimately personal. In my experience, relying exclusively on hard numbers often leads you to ignore the human side of transformation, and sometimes even action the wrong things.
For even the most successful IT organizations, providing innovative solutions is only half the battle. There’s one thing that matters above all else when it comes to solving IT problems: the perspective of the employees.
We’re strengthening the value to ServiceNow and ScienceLogic customers through a stronger partnership.
The new major release of Ivanti Desktop & Server Management (DSM) is now available! This release focuses on more cloud functionality and therefore moves DSM to the future. We have greatly enhanced the DSM connector for Ivanti Neurons to use the collected DSM data directly in Ivanti Neurons for Patch Intelligence. This will allow you to have a much better overview of your environment from the security side.
