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The latest News and Information on IT Service Management, Service Desk and related technologies.

InvGate

The Asset Management SOP Playbook [+Free Template]

Nov 29, 2023 By Matt Beran In InvGate
IT Asset Management (ITAM) is the process that manages, controls, and protects the IT assets in your organization throughout their lifecycle. To streamline this process, Asset Management Standard Operating Procedures (SOPs) can help standardize your workflow process and make the end-user experience more cohesive.
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June 2023 Wavelink Wednesday

Nov 29, 2023 By Ivanti In Ivanti
Hear about Android Enterprise and how to add devices from a template to IIoT. Wavelink Wednesday's will be held on the third Wednesday of every month. Join us as we will dive into technical topics with our product experts to help you get the most from your mobile enterprise deployments. We will deliver tips, tricks, best practices, and tools to help you on your journey to operational excellence.
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opsmatters

Advantages of ITSM: Improve IT Service Management

Nov 28, 2023 By OpsMatters In OpsMatters
In today's rapidly growing digital world, the reliance of organizations on their IT departments or IT services is supreme. No one can ever think of expanding or functioning without seeking help from IT services. For an organization's success, the IT department must always be on its toes to fulfill the demands of the internal teams and customers. But do you think all this can be possible manually or individually? No. Hence, many businesses have started adopting the Information Technology Service Management (ITSM) tool to improve their IT services.
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startingpoint

Resource Scheduling in Project Management: Beginner's Guide

Nov 28, 2023 By StartingPoint In StartingPoint

Whether you are working with limited resources or simply want to manage what you have more effectively, resource scheduling is an important part of project management that’s all too often overlooked. Project managers are starting to embrace a range of tools and platforms to support their resource scheduling needs. 56% of respondents to a recent survey said their enterprise uses tools for resource management. ‍

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motadata

On-premise vs SaaS: Which Network Monitoring Tool You Should Choose?

Nov 28, 2023 By Bhavyadeep Sinh Rathod In Motadata

On-premise or SaaS network monitoring tool: which one to choose? This question has been bugging many businesses for quite a few years now. And no matter how much I hate to say it but the answer to this burning question is — it depends. Yes, it depends on several factors. In this blog, we will list all those factors that you should keep in mind before making this decision.

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Infraon

A step-by-step guide to conducting a thorough SaaS license audit

Nov 28, 2023 By Soumya Nandhakumar In Infraon
A SaaS license audit is a systematic process to account for and manage these digital assets. Managing these licenses is crucial for organizations to ensure compliance, optimize costs, and maintain operational efficiency. However, some challenges make a SaaS license audit a resource-intensive task that requires careful planning, cross-departmental cooperation, and, often, specialized tools for tracking and analysis. These challenges include.
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InvGate

Introducing Customizable Asset Management Dashboards to InvGate Insight

Nov 28, 2023 By Celeste Mottesi In InvGate
Asset Management dashboards are the best way for technicians and administrators to quickly identify and revise important information. For InvGate Insight, this means having a full look at your CIs and their updated status to make well-informed decisions. At InvGate, we are always looking for ways to address (even more) the specific needs and objectives of our customers.
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How to get executives on board for your BIA

Nov 28, 2023 By Ivanti In Ivanti
While you might be sold on security’s impact to the organization, you still have the challenge of convincing your leadership, who probably don’t understand the nuances of cybersecurity. In this section of our webinar discussing how to conduct a successful business impact assessment, Rob Leisure explains how to package and present security’s impact to an executive audience.
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Practical Demo: Elevate Your VPN. Empower Your Hybrid Workforce

Nov 28, 2023 By Ivanti In Ivanti
Get ready to revolutionize your remote access experience, as this expert webinar shows you how to elevate your VPN to new heights. Because as organizations like yours embrace hybrid work models, it’s vital to have effective, efficient secure access solutions. Ivanti experts will give you an immersive demonstration of the advanced features and capabilities that will take you to the next level in safeguarding secure access. Be sure to join us so you can experience the future of VPN technology.
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Customize Asset Management Dashboards to Monitor IT Assets

Nov 28, 2023 By InvGate In InvGate
Asset Management dashboards are the best way for technicians and administrators to identify and revise important information quickly. They offer a single pane of glass with all the ITAM metrics that need daily monitoring, contributing to an even more proactive Asset Management strategy. On InvGate Insight, you'll find a default panel that displays the CI status. But you'll also be able to create new dashboards tailored to your organization's specific needs.
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