Operations | Monitoring | ITSM | DevOps | Cloud

The question isn't whether an incident will happen: it's when it will happen. Systems will crash. Software will fail. Vendors will suffer an outage of their own. It's your job to be prepared for these problems, and incident severity levels are one of the tools you need. Incidents have varying impacts on your business and customers. Incident severity levels are how you classify their impact and manage your response.

Pandora FMS, an international benchmark in system monitoring, becomes technology partner of the French company M81. The French platform has extensive experience in the sector since its creation in 1988 and is currently considered one of the great experts when it comes to monitoring IBM i systems. Thanks to this agreement, Pandora FMS will transfer this type of solutions to Spanish companies to improve IT management and the efficiency of the different work areas.

Application Performance Monitoring (APM) is great for tracking the health and performance of your software tool. APM helps you understand what's happening inside your application by monitoring various parameters such as CPU/memory stress, internal network throughput, and more. However, mixing in log analytics can take your APM game up a notch. Almost all software tools generate logs when they run.

The post-pandemic world is more digital. Covid-19 fundamentally impacted how we live, work, interact, and shop. And while some of the structural trends (such as the rise in remote work or shifting consumer preferences) were already underway, the pandemic accelerated them by a significant number of years. The competitive landscape is digital, and the winners and losers are defined through the customer experience they provide.

We’re excited to announce the general availability of the Mezmo Agent 3.6, which introduces Windows support to our Rust Agent. At the end of this blog, we’ll also highlight important updates to our Agent Deprecation schedule.

We recently sat down with Jude Bakeer, one of LogicMonitor’s Solutions Engineers, to talk about the future of IT and Observability. Part of Jude’s role requires her to talk to customers and enterprises every day. Over the years, she’s gathered unparalleled insights into key trends across these industries and segments – from ops teams to C-level executives.