Operations | Monitoring | ITSM | DevOps | Cloud

ITOps and DevOps teams face many challenges. Their responsibilities are extensive, from navigating complex IT environments at scale to quickly addressing performance issues and minimizing downtime and outages. Enhancing your organization’s IT service assurance requires you to ensure the reliability, performance, and availability of IT services.

Everyone experiences stress at work—thankfully, it’s a topic folks aren’t shying away from anymore. But for on-call engineers, alert fatigue is a phenomenon closer to home. Unfortunately, like stress, it can be just as insidious and drastically impact those it affects. First discussed in the context of hospital settings, this phrase later entered engineering circles.

In an era where cloud computing has become the backbone of global business operations, its impact on the environment cannot be overlooked. As organizations increasingly migrate to the cloud, data centers’ energy consumption and carbon footprint have surged, highlighting a critical need for sustainable practices. One often underappreciated lever for environmental stewardship within this digital infrastructure is effective cloud cost management.

Dealing with a flood of incidents, each with varying degrees of urgency, can be a daily struggle for Incident Response teams. Suppose a low-priority alert pings while you're tackling a critical incident. This pulls your focus away from the urgent issue. This constant alert bombardment can: How do engineers ensure that high-severity issues take precedence? Don't they want to avoid being bothered or bombarded with notifications while addressing critical matters? They sure do.

2024 is off to a fast start here at Gremlin. Since our last release roundup, we’ve released new experiment types, new features to improve integration with cloud platforms, and improvements to our auto-detection processes. Now you can push processes to their limits, find dependencies even easier, limit when tests can be run, and much more. We also introduced a slew of platform improvements to improve efficiency, performance, and user experience in the Gremlin web application.

SOC 2 compliance requirements (Service Organization Controls Type 2) ensure that customer data stays private and secure — essential for any business that stores or processes sensitive data. In this blog, we’ll explore the specifics of SOC 2 compliance, and provide a solution to help you automate and enforce SOC 2 compliance going forward.