Operations | Monitoring | ITSM | DevOps | Cloud

FireHydrant has partnered with incredible companies to transform incident response inside their organizations, but our goal has always been to support the full incident lifecycle. That’s because we know that investing in good incident management can kickstart your reliability efforts when it includes both a streamlined incident response process that helps you recover faster and the ability to learn from incidents and then feed those insights back into your system.

NOC, or network operation center, processes have been set in stone for decades. But it’s time for some of these processes to evolve. Digital transformation and the cloud era have led to the rise of DevOps, and with it, service ownership. Service ownership means that developers take responsibility for supporting the software they deliver at every stage of the life cycle. This brings development teams closer to their customers, the business, and the value they deliver.

The Bitbucket Cloud (BCLOUD) project is an invaluable source of customer-requested product features, enhancements, and suggestions. As Bitbucket Cloud has continued to grow, we’ve built up quite a backlog! To streamline the process, we recently implemented an in-product form as a replacement for manual issue submission. Entering feedback about Bitbucket Cloud is now easier than ever!

Modern data centers are complex environments that often contain many thousands of individual cabling and port components. When the physical connectivity infrastructure is not properly organized, tracked, and managed, you can quickly run into serious problems.

GitOps modernizes software management and operations by allowing developers to declaratively manage infrastructure and code using a single source of truth, usually a Git repository. Many development teams and organizations have adopted GitOps procedures to improve the creation and delivery of software applications. For a GitOps initiative to work, an orchestration system like Kubernetes is crucial.

DevOps is an IT delivery concept that combines people, practices and tools with the shared goal of accelerating the development of applications and services. Adopting DevOps at enterprise level typically requires: The continuous development of DevOps practices, as well as other factors like the rapid pace of modern code changes, facilitates a need for DevOps monitoring: a set of tools and processes to support the entire software development lifecycle.

Suppose you are a user of the Microsoft integration stack, and your organization also uses SAP. In that case, you will likely have use cases where an IDOC triggers integration processes in SAP being published. One of the good things about Logic Apps on Azure is that a connector for SAP allows you to register to receive IDOCS published by SAP, and you can then use them in your integration processes.