This morning, we announced that Grafana Labs has raised $220 million in Series C funding . As with our previous rounds in 2019 and 2020 , this funding will enable us to focus on accelerating the development of our open source observability platform and supporting the success of our community and our customers.
I’m thrilled to announce that Gartner has named ServiceNow a Leader in its 2021 Magic Quadrant for the CRM Customer Engagement Center for the second year in a row.1 We believe this is external validation of our strategy and vision to improve the end-to-end customer experience through our Customer Service Management solution. Our mission in Customer Workflows is to transform the customer service and support market for the better.
At Spike.sh, our mission is to help dev teams understand and resolve production issues faster. At the core of this is our Alert Reliability Engine, whose job is to make sure that a team member always gets an alert on their preferred channel. Currently, we support 7 channels - phone call, SMS, mobile push notifications, email, Slack, Microsoft Teams and Discord. We wanted to give you a peek into how we achieve high deliverability across these channels.
We are excited to announce that Logit.io has recently taken home three awards from Appvizer’s selection ranking the best log management and data analytics tools on their platform. In addition to this, we’ve also been named as one of their certified partners for 2021.
Shipa is designed to make it simple for developers to run their code on Kubernetes without having to know Kubernetes and for platform engineers to enforce controls and policies.
The OnPage team is pleased to announce a new feature to the enterprise web console: Delay Notifications. With this new addition, organizations have the option to queue messages for specific time periods, delivering messages at the end of the Delay Notification schedule. The latest feature is designed to alleviate alert fatigue and improve work-life balance for incident respondents.
