Operations | Monitoring | ITSM | DevOps | Cloud

Financial entities operate in a complex technical landscape where legacy systems must coexist with modern technologies to meet evolving customer expectations. This interconnected environment introduces vulnerabilities that can lead to IT disruptions, inefficiencies, increased costs, and regulatory risks. High-profile outages, such as those faced by Bank of America and other global institutions, emphasize the critical importance of operational resilience and compliance.

DevOps’s concept and development have significantly changed how IT teams work in the last decade. Small and large teams alike can see the difference when they switch from traditional software development cycles to a DevOps cycle: However, effectively embracing DevOps takes work. Thankfully, there are many ways to navigate this challenging journey, and this article will explore the four most effective ones.

A DevOps Self-Assessment provides 15 questions about your DevOps processes and practices and ranks the maturity of your DevOps initiative. Achieving better business outcomes hinges on the ability to release software faster and provide responsive support. DevOps maturity assessments play a critical role in this process by helping organizations pinpoint inefficiencies, identify gaps in collaboration, and refine their workflows.

This post was authored by Mitra Goswami, Ralph Bird, Everaldo Aguiar, and Scott Sieper. Over the past two years, generative AI (GenAI) has come a long way, from the early excitement of ChatGPT to early explorations and more and more companies deploying GenAI-powered features into production.

Building a mobile app often involves selecting the right framework that aligns with your team’s skill set and project requirements. Two popular choices are Ionic and React Native, both of which enable cross-platform development. ‍ In this post, we’ll compare these frameworks and share why we, at ilert, decided to use Ionic for our mobile app.

Working with ServiceNow’s Configuration Management Database (CMDB) can feel overwhelming. Maybe you’re trying to understand the foundational aspects of the CMDB or looking for ways to integrate it into your IT processes. If you want to get maximum value from your ServiceNow CMDB, you might be asking questions like: This blog will explain the key aspects of ServiceNow CMDB and share practical tips and tools to improve your CMDB experience.

IT outages are a growing concern for financial entities, threatening both operational resilience and regulatory compliance. These disruptions don’t just create downtime—they also present unique opportunities for learning and transformation. By addressing common challenges and adopting forward-thinking strategies, organizations can turn outages into stepping stones for achieving operational excellence. Breaking down the barriers to incident management A lack of clear ownership.

Smooth and efficient software deployment is critical to delivering high-quality applications that meet user expectations. Still, many software failures can be traced back to deployment issues. A well-structured deployment strategy can help DevOps & SREs teams prevent these errors, ensure system reliability, and enhance user satisfaction. This guide explores software deployment best practices, from planning and execution to post-deployment monitoring and incident management.