Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

How Squadcast Benefits On-call Engineers - Part 1

It is difficult to stay completely reliable in an always-on world. So it's very important to choose the right Incident Management solution that can solve your problems. In this blog, we have highlighted the benefits of Squadcast and why you should adopt it. “Being on-call sucks!" Often incident response teams use this phrase when talking about their on-call experiences. Despite using best practices for managing infrastructure, incidents do occur from time to time.

Dynatrace and xMatters Make Seamless Efficiency Possible - xMatters Demo

How can organizations integrate their tools into a platform that maximizes uptime and simplifies operations? Is it possible for the tools you already rely on to be more efficient? With Dynatrace and xMatters in tandem, the answer is yes! Join Rob Jahn, Technical Partner Manager at Dynatrace, Eric Maxwell, Solution Architect at xMatters, and Rutuja Rajwade, Partner Marketing Manager at xMatters, as they discuss how Dynatrace and xMatters can work together to make incident management and development processes more efficient.

How the technology you choose influences CloudOps maturity

As the world becomes increasingly digital-first, it’s more important than ever for organizations to keep services always-on, innovate quickly, and deliver great customer experiences. Uptime is money, so it’s no surprise that many have made the shift to cloud in recent years in order to make use of its flexibility and scale—while controlling costs. And while 2020 wasn’t easy for any organization, those that are thriving have embraced the digital mindset.

Managed Service Provider - How AlertOps Helps MSP Scale Digital Transformation Initiatives.

In an era where speed, productivity, and user experiences matter most what are the incident management capabilities managed service provider need most to grow, transform and mature their digital operations, processes and serve more organizations, faster and more efficiently. Many of today’s enterprises still have operations that are largely manual, reactive and lack the in-house resources and expertise to undertake a digital transformation initiative.

What's New: Introducing Delay Notifications to Control Alert Fatigue

The OnPage team is pleased to announce a new feature to the enterprise web console: Delay Notifications. With this new addition, organizations have the option to queue messages for specific time periods, delivering messages at the end of the Delay Notification schedule. The latest feature is designed to alleviate alert fatigue and improve work-life balance for incident respondents.