Operations | Monitoring | ITSM | DevOps | Cloud

Status Pages are crucial cogs in your Incident Communication process, they serve as vital channels to keep your stakeholders informed during periods of downtime. Although there are many proficient tools in the market, such as Atlassian Status Page and Status.io, these standalone Status Pages can come with a hefty price tag, with various pricing plans and tiers for both Public and Private Status Pages. Moreover, with Atlassian Cloud’s recent issues, its dependability is in question.

You know it’s going to be a great day when you find yourself mentioned as a sample vendor on the well-read Gartner’s Hype Cycle report. The OnPage team is thrilled to share with its community that we have been mentioned as a sample vendor by Gartner on their latest Hype Cycle for Monitoring and Observability. Continuing its impressive streak of mentions this year, OnPage is featured as a sample vendor, specifically within the Automated Incident Response category.

You know it’s going to be a great day when you find yourself mentioned as a Sample Vendor on the Gartner® Hype Cycle™ report for Monitoring and Observability, 2023(July 2023). The OnPage team is thrilled to share with its community that we have been mentioned as a Sample Vendor by Gartner on their latest Hype Cycle for Monitoring and Observability. OnPage is recognized as a Sample Vendor, specifically within the Automated Incident Response category.

Today we're releasing custom fields, a powerful new feature that empowers you to tailor FireHydrant to your organization's specific needs and capture essential incident details. Custom fields help you track critical states, involved parties, resolution specifics, affected services, messages, and more — almost anything you want! — all aligned with your unique workflows. Regardless of the size of your team or the maturity of your processes, custom fields adapt to your workflow.

Dell’s recent acquisition of Moogsoft is the most recent validation of the growing market for automated ITOps – also known as AIOps. When legacy companies such as Dell recognize the importance of AIOps it proves the technologies behind automating ITOps are now mainstream and a vital part of every modern IT management stack. We look forward to seeing how Moogsoft’s integration into Dell will play out over the coming years.

In the fast-paced high-tech industry, efficient incident management is a critical factor in maintaining brand reputation, employee morale, and most importantly, your bottom line. Good practices can result in reduced downtime, increased learning opportunities from incidents, and an enhanced reputation among both the engineering community and customers. But quantifying the true cost of incidents has always been a challenge — until now.

Datadog’s modern observability empowers development engineers with full-stack visibility, comprehensive instrumentation generation, and proactive alerts to accelerate software development releases and address potential incidents. While Datadog gives teams end-to-end visibility, it works even better together with AIOps from BigPanda – development teams gain insights into outside application dependencies and reliance on other systems.

In today’s fast-paced and ever-evolving world of technology, failure is inevitable. Organizations should embrace failure as a learning opportunity for how to build and deliver more resilient services. At PagerDuty, we’ve practiced Failure Friday for 10 years now. Failure Friday–a practice inspired by the chaos engineering space–involves intentionally injecting failures into our systems to improve reliability and foster a proactive engineering culture.